Air Canada Offers Complimentary COVID-19 Insurance for Eligible International Flights

Strategic Insights -

Air Canada has taken a major step to alleviate customers' concerns about traveling during the pandemic by announcing complimentary COVID-19 emergency medical & quarantine insurance for eligible customers booking round-trip international flights. The coverage provides emergency medical and quarantine insurance, available for new bookings made in Canada from September 17 until October 31, 2020, inclusive, for travel completed by April 12, 2021. This move is part of Air Canada's efforts to give customers added confidence when booking flights and traveling abroad.

Key Takeaways:

  • Air Canada has partnered with Manulife to offer complimentary COVID-19 emergency medical & quarantine insurance to eligible customers booking round-trip international flights.
  • The coverage is available for new bookings made in Canada from September 17 until October 31, 2020, inclusive, for travel completed by April 12, 2021.
  • If customers test positive for COVID-19 while abroad, the insurance will provide coverage that includes up to CDN $200,000 per insured for COVID-19 treatment medical expenses.
  • Eligible customers will also receive up to CDN $150 per person for quarantine costs, up to CDN $300 per family per day for accommodations and meals, and up to CDN $500 for expenses related to return home if the advisory from the Canadian government changes.
  • The insurance is underwritten by The Manufacturers Life Insurance Company ("Manulife") and is available to all Canadian residents, subject to eligibility requirements.
  • Air Canada has also introduced Air Canada CleanCare+, a comprehensive program to apply industry-leading biosafety measures at each stage of the journey.
  • Eligible customers who book an Air Canada Vacations package for travel by April 30, 2021, will be offered COVID-19 Coverage and Assistance Plan provided by Allianz at no additional cost.

Statistics:

  • CDN$200,000: maximum coverage for COVID-19 treatment medical expenses.
  • CDN$150: maximum coverage for quarantine costs per person.
  • CDN$300: maximum daily coverage for accommodations and meals per family.
  • CDN$500: maximum coverage for expenses related to return home.
  • April 12, 2021: last day for travel to be eligible for the complimentary COVID-19 insurance.
  • December 31, 2020: last day for new bookings to be eligible for Air Canada's goodwill policy that allows changes without fees for original travel.

Sources:

  • Air Canada - aircanada.com/covid-19-insurance
  • Air Canada - aircanadavacations.com
  • The Globe and Mail - "Air Canada to offer complimentary COVID-19 insurance"
  • Air Canada Media Resources - aircanada.com/media