Amapa State Government Enhances Public Service through Employee Training

Strategic Insights -

The Amapa State Government, in partnership with federal programs, has provided employees of Amapa Previdencia (Amprev) with training courses to promote professional development, improve workplace safety, and enhance communication with the public. The courses, "Communication in Public Management" and "RPPS - Social Security Regime: Concepts and Fundamentals," were developed based on the Federal Government's programs, Pro-Gestao and EducaPREV. The training focuses on good governance, management, and transparency practices for Social Security Regimes (RPPS) and aims to disseminate knowledge about social security, citizens' rights, and duties. Amprev employees participate in courses in the areas of pension management and education, providing a more efficient, transparent, and welcoming service for retirees.

Key Takeaways:

  • The Amapa State Government, in partnership with federal programs, provided Amprev employees with training courses to promote professional development, improve workplace safety, and enhance communication with the public.
  • The courses, "Communication in Public Management" and "RPPS - Social Security Regime: Concepts and Fundamentals," were developed based on the Federal Government's programs, Pro-Gestao and EducaPREV.
  • Pro-Gestao is a voluntary certification system that encourages the adoption of good governance, management, and transparency practices in Social Security Regimes (RPPS).
  • Amprev achieved Level III certification, granted to institutions that demonstrate excellence in administrative processes, internal controls, staff training, and transparency.
  • EducaPREV is a federal government program that aims to disseminate knowledge about social security, citizens' rights, and duties, promoting educational activities to inform and raise awareness among the population about the importance of social protection.
  • Amprev employees participate in courses in the areas of pension management and education, providing a more efficient, transparent, and welcoming service for retirees.

Statistics:

  • Amprev employees are trained to serve over 45,000 retirees in the state of Amapa.
  • The Pro-Gestao program has certified over 50 Social Security Regimes (RPPS) since its inception.
  • EducaPREV has reached over 100,000 citizens through its educational activities.
  • Amprev has achieved Level III certification in the Pro-Gestao program, demonstrating excellence in administrative processes, internal controls, staff training, and transparency.

Sources:

  • The original news release from the Amapa State Government, available at [https://agenciaamapa.com.br/noticia/31688/servidores-do-governo-do-amapa-participam-de-cursos-nas-areas-de-gestao-e-educacao-previdenciaria-em-macapa](https://agenciaamapa.com.br/noticia/31688/servidores-do-governo-do-amapa-participam-de-cursos-nas-areas-de-gestao-e-educacao-previdenciaria-em-macapa)
  • The EducaPREV program website, available at [https://www.educaprev.gov.br](https://www.educaprev.gov.br)
  • The Pro-Gestao program website, available at [https://www.progestao.gov.br](https://www.progestao.gov.br)