Apple Named Global Most Admired Knowledge Enterprise Winner

Strategic Insights -

In a significant recognition of its commitment to knowledge management and innovation, Apple has been named the overall Global Most Admired Knowledge Enterprise (MAKE) Winner by Teleos, a leading independent knowledge management and intellectual capital research firm. The win marks a first for Apple in the 12th annual Global MAKE study, which recognizes organizations that effectively transform enterprise knowledge into wealth-creating ideas, products, and solutions. A panel of Global Fortune 500 senior executives and internationally recognized knowledge management and intellectual capital experts selected the 2009 Global MAKE Winners based on their performance across eight key knowledge performance dimensions.

Key Takeaways:

  • Apple has been recognized as a leader in creating a corporate knowledge-driven culture, developing knowledge workers through senior management leadership, and maximizing enterprise intellectual capital.
  • The 2009 Global MAKE Winners, including Accenture, IBM, and Microsoft, have been recognized for their effective transformation of enterprise knowledge into wealth-creating ideas, products, and solutions.
  • Knowledge-driven organizations significantly outperform their competitors, with a Total Return to Shareholders (TRS) of 9.6% for the ten-year period 1999-2008, over four times the average Fortune 500 company median.
  • Human intellectual capital management is a critical challenge for organizations, with factors such as the retirement of "baby boomers" and difficulties in recruiting talented new knowledge workers from "Generation Y" individuals.
  • European organizations are facing a decline in their representation among Global MAKE Finalists and Winners, falling behind their Asian and North American competitors at the cutting-edge of the Knowledge Economy.

Statistics:

  • 9.6% Total Return to Shareholders (TRS) for the publicly-traded 2009 Global MAKE Winners over the ten-year period 1999-2008
  • 4 times the average Fortune 500 company median
  • 12 years of the Global MAKE studyhave recognized organizations for their commitment to knowledge management and innovation
  • 37% of European-headquartered organizations have been recognized as Global MAKE Finalists in the past five annual studies
  • 23% of European-headquartered organizations have been recognized as Global MAKE Winners in the past five annual studies

Sources:

  • The KNOW Network
  • Teleos
  • "2009 Global MAKE Report" by Teleos
  • "Most Admired Knowledge Enterprises (MAKE)" program by Teleos