Applied Voice Technology Demonstrates Unified Messaging Product

Strategic Insights -

Applied Voice Technology (AVT) is set to showcase its innovative unified messaging product, CallXpress3, at two industry conferences in May 1995. The product integration with Microsoft Corp. and Lotus Development Corp.'s e-mail products marks a significant step towards streamlined communication. By combining voice, fax, and e-mail messages in a single list, users can efficiently manage their messages from the office or on the road.

Key Takeaways:

  • AVT's CallXpress3 will be demonstrated integrated with Microsoft Exchange and Lotus Notes at the Electronic Messaging show in New Orleans on May 8 and at the UMiiX show in Chicago on May 16.
  • The integration allows users to manage voice, fax, and e-mail messages using familiar message management tools, including Microsoft's Messaging Application Programming Interface (MAPI) and Lotus's Integrated Messaging capability.
  • Users can access voice messages from e-mail clients, selecting a message to listen to directly through a telephone attached to a PBX or through a sound-enabled PC attached to a LAN.
  • CallXpress3's E-Mail Access module will be demonstrated, enabling users to read e-mail messages using text-to-speech technology or send them to any fax machine.
  • The innovative product will increase the accessibility and convenience of managing e-mail by allowing users to retrieve messages from any telephone.
  • AVT's unified-messaging strategy aims to allow subscribers to manage all message types in a single list, whether in the office or away from the office.

Statistics:

  • AVT operates with a reseller and service channel of over 300 companies.
  • The company has installed more than 14,000 systems worldwide.
  • AVT products are expected to be available by early 1996, pending the release of software components from Lotus and Microsoft.

Sources:

  • Business Wire, "Applied Voice Technology (AVT) Will Lead the Way in Unified Messaging," May 9, 1995.