Axuall and Cleveland Clinic Collaborate to Tackle Accurate Provider Data Challenges

Strategic Insights -

Axuall, the leader in clinical workforce intelligence, has partnered with the renowned Cleveland Clinic to co-develop and deploy Axuall Sync, a solution aimed at improving the accuracy, recency, and completeness of provider data for health systems. This strategic collaboration directly addresses one of the healthcare industry's most persistent and costly operational challenges. The issue of inaccurate provider data extends beyond database issues, posing significant risks to patient care, compliance, and financial operations. As a global destination hospital facility, Cleveland Clinic manages an extraordinary volume of new external provider records daily, making provider data accuracy critical for referral-driven patient flow.

Key Takeaways:

  • The challenge of stale provider data goes beyond a simple database issue, posing significant risks to patient care, compliance, and financial operations.
  • Over half of all healthcare provider directories contain significant errors, leading to missed patient care opportunities, scheduling breakdowns, and non-compliance (Centers for Medicaid and Medicare Services).
  • Cleveland Clinic has an extraordinary high volume of new external provider records daily, requiring accuracy and efficiency in provider data management.
  • Axuall Sync leverages Axuall's expansive provider data network to create a "super record" for each clinician, enhanced by machine learning, including demographics, credentials, specialty, and practice patterns.
  • Axuall Sync aims to shift the paradigm from a costly struggle to maintain data to a future where intelligent, near real-time information actively enhances care coordination and optimizes the ecosystem.
  • Cleveland Clinic has seen evidence of this efficiency, with Axuall completing an update of 50,000 provider records within three days and managing the health system's complete 200,000+ external provider records.
  • Accurate data is vital for compliance and patient safety, with Axuall Sync automating the ingestion of curated provider data into core systems via APIs and vendor-specific connectors.
  • Future use cases at Cleveland Clinic will leverage this data foundation for advanced analytics, including Precision Scheduling, Provider Population Analytics, and more.

Statistics:

  • Over half of all healthcare provider directories contain significant errors (Centers for Medicaid and Medicare Services).
  • Cleveland Clinic manages an extraordinary high volume of new external provider records daily.
  • Axuall Sync created a "super record" for each clinician based on 27 billion data points.
  • Axuall completed an update of 50,000 provider records within three days.
  • Cleveland Clinic now relies on Axuall to manage their 200,000+ external provider records.

Sources:

  • Axuall, "Axuall Sync"
  • Cleveland Clinic, "Announcing Axuall Sync"
  • Centers for Medicaid and Medicare Services, "Healthcare Provider Directories"
  • Axuall, "Capabilities: Analyze and Optimize"
  • Cleveland Clinic, "Kate Neal, IT Director"
  • Axuall, "Charlie Lougheed, CEO and Founder"