BlueCross BlueShield of Tennessee Sees Significant Return on Investment with ViPS' MCSource Solution

Strategic Insights -

BlueCross BlueShield of Tennessee has seen impressive returns on investment with the implementation of ViPS' MCSource solution, which has yielded a return of more than $2.25 for every dollar spent. The organization's decision to implement MCSource was driven by the need for a comprehensive care management decision support solution that could provide analytical information to aid in business operations, strategic planning, and patient care improvement. After conducting a rigorous return on investment analysis, BlueCross BlueShield of Tennessee realized that MCSource had delivered on both financial and clinical standards.

Key Takeaways:

  • BlueCross BlueShield of Tennessee has seen a return on investment of more than $2.25 for every dollar spent on MCSource.
  • The organization implemented MCSource in May 2002, after launching its implementation in early 2001.
  • MCSource has been an asset for BlueCross BlueShield of Tennessee, allowing analysts to focus on business questions rather than extracting data.
  • The system provides analytical information for business operations, strategic planning, and patient care improvement.
  • MCSource's high-performance data warehouse consistently reformats and edits data stored in different ways and applications.
  • BlueCross BlueShield of Tennessee still has not fully tapped the potential of MCSource, with plans to use it for predictive modeling and risk-stratification in the future.
  • One of the early benefits of MCSource was the ability to eliminate errors in data and put them into a common format for easy sharing.

Statistics:

  • BlueCross BlueShield of Tennessee serves more than 4 million people.
  • The organization launched its implementation of MCSource early in 2001 and went "live" with the product in May 2002.
  • MCSource has allowed BlueCross BlueShield of Tennessee to eliminate errors in data and put them into a common format.
  • The return on investment associated with MCSource is over $2.25 for every dollar spent.
  • BlueCross BlueShield of Tennessee has only begun to take advantage of the opportunities presented by MCSource.

Sources:

  • BlueCross BlueShield of Tennessee
  • ViPS, Inc.
  • "About BlueCross BlueShield of Tennessee," BlueCross BlueShield of Tennessee, 2001,
  • "About ViPS, Inc.," ViPS, Inc., 2001,