Boubyan Bank Empowers Digital Transformation with iMAL Upgrade

Strategic Insights -

Boubyan Bank has successfully upgraded its iMAL core banking system, enhancing customer experience and operational efficiency through Azentio's AAOIFI-certified Islamic banking platform. The upgrade has led to a 52.5% reduction in salary posting time, a 15% increase in CPU efficiency, and an over 80% decrease in database blocking and session times. This achievement marks a significant milestone in the bank's digitalization journey, enabling it to deliver best-in-class Islamic banking services to its customers.

Key Takeaways:

  • Boubyan Bank's upgrade of iMAL core banking accelerates its digital transformation journey and enhances customer satisfaction.
  • The upgrade has empowered the bank to overcome operational challenges, delivering substantial efficiency gains that align with its commitment to innovation and customer-centric services.
  • Notable improvements include a 52.5% reduction in salary posting time, a 15% increase in CPU efficiency, and an over 80% decrease in database blocking and session times.
  • The upgrade has enabled Boubyan Bank to tackle critical challenges and achieve remarkable efficiency improvements, with a 42% improvement in response time.
  • The bank has experienced a significant boost in system performance, allowing it to better serve its customers and further its mission of delivering top-tier Islamic banking services.
  • Aarthi Ramesh, Chief Customer Officer at Azentio, emphasized the bank's enduring partnership and commitment to developing Sharia-compliant banking solutions.
  • Mr. Abdulla AlKhuzam, Chief Information Officer of Boubyan Bank, highlighted the upgrade's impact on the bank's operations, enabling it to tackle critical challenges and achieve remarkable efficiency improvements.

Statistics:

  • 52.5% reduction in salary posting time
  • 15% increase in CPU efficiency
  • Over 80% decrease in database blocking and session times
  • 42% improvement in response time
  • 80% decrease in database blocking and session times

Sources:

  • Azentio
  • Boubyan Bank
  • About Boubyan Bank
  • About Azentio