Citigroup Appoints New Leadership for U.S. Consumer and Commercial Banking

Strategic Insights -

Citigroup has named Cecelia ("Cece") Stewart as President of U.S. Consumer and Commercial Banking, responsible for overseeing Citi's U.S.-based Retail Banking, Personal Banking and Wealth Management, Commercial Banking, and Small Business Banking businesses. Stewart will report to Manuel Medina-Mora, Citi's Chief Executive Officer of Consumer Banking for the Americas. She will join the company in the next few months. Stewart brings over 30 years of experience in the consumer banking industry, including her previous role as President of the Retail Banking Group and CEO at Morgan Stanley Private Bank, N.A. She has also held senior banking positions at Wachovia, where she led the development of all consumer, commercial, and wealth management products and services.

In addition to Stewart's appointment, Will Howle will join Citi as Chief Operating Officer for U.S. Consumer and Commercial Banking, reporting to Stewart. Howle has over 20 years of experience in commercial banking, small business banking, consumer banking, deposit services, and trust services. His most recent role was Managing Director and Head of National Sales for Morgan Stanley's Private Bank.

Key Takeaways:

  • Cecelia ("Cece") Stewart has been named President of U.S. Consumer and Commercial Banking at Citigroup, reporting to Manuel Medina-Mora.
  • Stewart brings over 30 years of experience in the consumer banking industry, including her previous role as President of the Retail Banking Group and CEO at Morgan Stanley Private Bank, N.A.
  • Will Howle has been appointed as Chief Operating Officer for U.S. Consumer and Commercial Banking, reporting to Stewart.
  • Both Stewart and Howle have extensive experience in commercial banking, small business banking, consumer banking, deposit services, and trust services.
  • The appointments are part of Citigroup's strategy to grow its North America Consumer Banking business, announced by Medina-Mora in July.
  • The strategy includes improving customer experience, focusing on customer segments and regions, and building a foundation for sustainable growth through product innovation and investments in Citi's people, infrastructure, and marketing.

Statistics:

  • Citigroup has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions.
  • Stewart has more than 30 years of experience in the consumer banking industry.
  • Howle has over 20 years of experience in commercial banking, small business banking, consumer banking, deposit services, and trust services.

Sources:

  • "Citigroup Names New Leadership for U.S. Consumer and Commercial Banking" (no date listed)
  • "Cecelia Stewart to Lead Citigroup's Consumer and Commercial Banking for the Americas" (no date listed)
  • www.citigroup.com
  • www.citi.com