Contra Costa Health Plan Receives Top Rating for Patient Experience and Quality of Care

Strategic Insights -

Contra Costa Health Plan (CCHP), a healthcare provider in California, has been recognized as one of the highest rated health plans in the nation and among the best in California for patient experience and quality of care. The National Committee for Quality Assurance (NCQA) awarded CCHP 4.5 out of 5 stars, the highest level awarded this year, on its annual report card, ranking among the top three plans in California and one of 14 Medicaid plans in the United States to receive this rating. This achievement is a result of exemplary care and patient support provided by Contra Costa Regional Medical Center and Health Centers, community clinics in CCHP's community provider network, and CCH's Public Health and Behavioral Health divisions.

Key Takeaways:

  • CCHP received 4.5 out of 5 stars, the highest level awarded this year, on NCQA's annual report card, ranking among the top three plans in California and one of 14 Medicaid plans in the United States to receive this rating.
  • CCHP was recognized among the nation's top health plans for patient experience and quality of care, with exceptionally high marks among patients for treatment and preventative care including children and women's care and cancer screening.
  • CCHP's high marks and recognition by NCQA are a direct result of the exemplary care and patient support provided by Contra Costa Regional Medical Center and Health Centers, community clinics in CCHP's community provider network, and CCH's Public Health and Behavioral Health divisions.
  • The recognition is a testament to the hard work and dedication of CCHP's staff, providers, and partners, with Supervisor Candace Andersen, Chair of the Board of Supervisors, stating, "This rating shows that our community trusts and values the care that we provide and encourages us to keep pushing towards our goal to deliver high-quality care and improve the health of our community."
  • CCHP has provided high-quality, affordable coverage through CCHP for over 50 years, serving about 271,000 members, including 265,000 Medi-Cal enrollees.

Statistics:

  • CCHP received 4.5 out of 5 stars on NCQA's annual report card, ranking among the top three plans in California and one of 14 Medicaid plans in the United States to receive this rating.
  • CCHP serves about 271,000 members, including 265,000 Medi-Cal enrollees.
  • CCHP has provided high-quality, affordable coverage through CCHP for over 50 years.
  • The recognition is a testament to the hard work and dedication of CCHP's staff, providers, and partners, with a rating of 4.5 out of 5 stars indicating exceptionally high marks among patients for treatment and preventative care.

Sources:

  • Contra Costa Health
  • National Committee for Quality Assurance (NCQA)
  • Contra Costa Health Plan (https://www.cchealth.org/health-insurance/for-cchp-members)
  • About NCQA: NCQA is a private, nonprofit organization dedicated to improving health care quality.