CyberSource Appoints Joe B. Richards as Senior Vice President of Global Professional Services

Strategic Insights -

Joe B. Richards, a 20-year veteran of the information technology industry, has joined CyberSource Corporation as senior vice president of global professional services. In this role, he will oversee the development of competency-based service offerings to provide customers with complete eCommerce back office solutions. Richards brings a unique combination of strategic consulting and executive leadership skills to CyberSource, having achieved exceptional results in senior executive positions at leading professional services organizations.

Key Takeaways:

  • Joe B. Richards, a seasoned IT executive, has joined CyberSource as senior vice president of global professional services, bringing 20 years of experience in the industry.
  • Richards will direct the overall business and operational strategy for CyberSource Professional Services, focusing on competency-based service offerings to provide customers with complete eCommerce back office solutions.
  • He has achieved exceptional results as a senior executive for key professional services organizations, including SGI, Compaq, and IBM Global Services.
  • CyberSource is investing in its Professional Services team, demonstrating a strong commitment to its current and future customers.
  • The company aims to quickly and effectively provide complete solutions based on the CyberSource Internet Commerce Suite, freeing customers to focus on their core businesses.

Statistics:

  • Over 1200 Internet businesses in more than 26 countries have chosen to use CyberSource services (Source: CyberSource Corporation).
  • CyberSource provides mission-critical reliability with the CyberSource Internet Commerce Suite (SM), offering merchant-controlled, real-time services (Source: CyberSource Corporation).
  • CyberSource has customers including leading Internet merchants and businesses, such as Amazon.com, Beyond.com, and Compaq Computer (Source: CyberSource Corporation).

Sources:

  • "CyberSource Corporation." PR Newswire, 5 Apr. 1999.
  • CyberSource Corporation. http://www.cybersource.com (visited 10 Jan.).
  • CyberSource Corporation. "Company Overview." In About CyberSource.

Note: All references are exactly as mentioned in the original text.