Daxing Airport Upgrades International Facilitation Services with "Silky" Customs Clearance Experience

Strategic Insights -

Daxing Airport, a major hub in Beijing, has introduced a series of upgrades to its international facilitation services, enhancing the travel experience for international passengers. The airport has launched 12 key measures, including early check-in for international flights, paperless customs clearance, and a dedicated pet-in-cabin check-in channel. These innovations aim to create a seamless and convenient experience for travelers.

Key Takeaways:

  • Daxing Airport has launched 12 detailed measures to enhance international facilitation services, including early check-in for international flights, paperless customs clearance, and a dedicated pet-in-cabin check-in channel.
  • The airport offers a "one-code paperless customs clearance" service starting September 2024, allowing passengers to travel using electronic boarding passes and complete procedures without paper documents.
  • This service will save passengers an average of 15-30 minutes in travel time and will be expanded to include more airlines in September 2025.
  • Daxing Airport has established a dedicated "pet-in-cabin" check-in channel, launched a soft pet-in-cabin bag service, and will soon launch a pet restroom.
  • The airport offers the first post-security express delivery service in China, allowing passengers to have prohibited items delivered directly to their destinations within the security area.
  • Daxing Airport has implemented convertible stands to accommodate a mix of international and domestic connecting flights, maintaining a docking rate above 95% and serving 80,000 passengers to date.
  • The airport offers a "three-way call" service, supporting personalized inquiries in eight languages, and a new international navigation feature launching on September 25, 2025.
  • Daxing Airport offers one-stop immigration services, resolving immigration difficulties for foreign passengers in one stop, and travel freely across China with up to 10 half-day and full-day tours of Beijing.
  • The airport offers 13 innovative multi-city themed itineraries and has launched over 30 international through-flights with partner airlines.
  • Passengers can enjoy expedited border clearance, departure tax refunds, and a 24-hour departure tax refund service.

Statistics:

  • 15 domestic and international airlines, including China Southern Airlines, China Eastern Airlines, and Aeroflot, offer "pet-in-cabin" service at Daxing Airport.
  • Over 30 international through-flights have been launched in partnership with China Southern Airlines, China Eastern Airlines, China United Airlines, and Xiamen Airlines.
  • 13 innovative multi-city themed itineraries are offered by Daxing Airport, allowing passengers to explore different destinations within China.
  • Daxing Airport serves 80,000 passengers with a docking rate above 95% for international flights.
  • 36 stores support departure tax refunds, including international brands, specialty brands, and high-tech products.

Sources:

  • Beijing Municipality Government: "Recently, Daxing Airport has comprehensively upgraded its international facilitation services..." (Source: https://www.beijing.gov.cn/ywdt/gqrd/202509/t20250916_4203356.html)