Effective Policy Publicity and Implementation in Jiaotong Lane Community, Ganzhou District, China

Strategic Insights -

To improve residents' awareness and participation in urban and rural residents' basic pension insurance policies, the Jiaotong Lane Community of Dongjie Street, Ganzhou District, has initiated a comprehensive publicity and implementation program. This effort aims to guide residents to actively participate in insurance, enhance their awareness of insurance participation, and ensure that everyone can enjoy the government's people-friendly policies when they are old. The community adopts a two-pronged model of "online + offline" to provide policy services at "zero distance." Online, social security policy interpretations, handling guidelines, and the latest developments are regularly pushed through residents' WeChat group and other platforms, explaining policy dividends in plain language. Offline, publicity and consultation points are set up at crowded places, where staff members explain the core contents and answer residents' questions one by one.

Key Takeaways:

  • The Jiaotong Lane Community of Dongjie Street, Ganzhou District, has implemented a comprehensive publicity and implementation program for urban and rural residents' basic pension insurance policies.
  • The community adopts a two-pronged model of "online + offline" to provide policy services at "zero distance," enhancing residents' awareness of insurance participation and improving community social security work.
  • Online publicity efforts include regular pushing of social security policy interpretations, handling guidelines, and the latest developments through residents' WeChat group and other platforms, explaining policy dividends in plain language.
  • Offline publicity and consultation points are set up at crowded places, where staff members explain the core contents of the insurance policies and answer residents' questions one by one.
  • To date, 12 policy interpretations have been pushed in the grid group, and more than 1,000 leaflets have been distributed.
  • The community has assisted 31 people in the jurisdiction who met the policy to apply for social insurance subsidies for flexible employment personnel, and 352 elderly people to complete pension qualification certification.
  • The community tracks the social security business handled by residents throughout the process, pays close attention to the approval progress, and notifies residents as soon as the approval is passed.
  • The community aims to provide residents with better quality, more efficient, and more convenient social security services, making the sunshine of social security warm every resident.

Statistics:

  • 12 policy interpretations have been pushed in the grid group to date.
  • More than 1,000 leaflets have been distributed to residents.
  • 31 people have been assisted in applying for social insurance subsidies for flexible employment personnel.
  • 352 elderly people have been assisted in completing pension qualification certification.
  • Over 1,000 residents have been provided with policy information and explanation through the community's online and offline efforts.

Sources:

  • Publicity Department of Ganzhou, Gansu Province of China (as reported in the news release).
  • http://www.gzxw.com.cn/index/news/detail_news.html?id=101487 (original story in Chinese).