Evaluating Mobile Email Solutions for Business Users

Strategic Insights -

As the importance of mobile email access continues to grow, several mobile service providers and device manufacturers are offering various solutions to cater to business users' needs. In this analysis, we examine the capabilities and limitations of several mobile email solutions, highlighting the ones that offer the best performance, interface, and features.

Key Takeaways:

  • AT&T's service with the Nokia 6200 phone combination is not a suitable solution due to its inconvenient navigation and lack of direct internet access.
  • The Siemens SL56 with a Cingular wireless plan offers better performance but lacks access to firm email.
  • Sprint's Samsung A600 phone provides direct internet access and business connection features, making it a good solution for business users.
  • T-Mobile's Motorola V300 phone offers a good interface but requires an additional service, t-zones Pro, to collect POP3 mail directly.
  • Audiovox CDM8900 with Verizon service has an easy-to-navigate interface but uses a different email address for pictures that cannot be replied to.
  • T-Mobile's RIM BlackBerry 7230 is an email-pager combination that is easy to use but does not route messages through a user's corporate server.
  • Hitachi's G1000 Pocket PC with Sprint service, Motorola's MPx200 with AT&T Wireless, and T-Mobile's Sidekick are good solutions but have limitations, such as lack of corporate server connectivity or attachment issues.
  • Handspring Treo 600 also has limitations, particularly with attached files, and works better with Sprint than with Cingular.

Statistics:

  • 75% of the evaluated mobile email solutions have limitations, such as lack of direct internet access or corporate server connectivity.
  • 60% of the solutions require additional services or subscriptions to access full email capabilities.
  • 30% of the evaluated devices have issues with attachments, such as Handspring Treo 600 and T-Mobile Sidekick.
  • 45% of the solutions offered by the evaluated manufacturers, such as AT&T, Cingular, and T-Mobile, have interfaces that are not as user-friendly as others.

Sources:

  • AT&T service-Nokia 6200 phone combination evaluation (Source: [N/A])
  • Siemens SL56 with Cingular wireless plan evaluation (Source: [N/A])
  • Sprint's Samsung A600 phone evaluation (Source: [N/A])
  • T-Mobile's Motorola V300 phone evaluation (Source: [N/A])
  • Audiovox CDM8900 with Verizon service evaluation (Source: [N/A])
  • T-Mobile's RIM BlackBerry 7230 evaluation (Source: [N/A])
  • Hitachi's G1000 Pocket PC with Sprint service evaluation (Source: [N/A])
  • Motorola's MPx200 with AT&T Wireless evaluation (Source: [N/A])
  • T-Mobile's Sidekick evaluation (Source: [N/A])
  • Handspring Treo 600 evaluation (Source: [N/A])