Hekimian's REACT 2001 System Deployed by Bell Atlantic for Service Assurance

Strategic Insights -

Bell Atlantic has deployed Hekimian's REACT 2001 systems to serve as its service assurance platform in New York and New England, providing a common platform for testing advanced network services throughout Bell Atlantic's service area. This network-wide system upgrade builds upon over 1,000 existing Hekimian Broadband Remote Test Units (BRTUs) and Digital Remote Test Units (DRTUs) already in place within the Bell Atlantic network.

Key Takeaways:

  • The REACT 2001 system will be deployed in over 400 central offices, spanning almost all of the former Nynex service area, replacing existing service assurance systems.
  • The system includes REACT 2001 Operations Support System (OSS), Metallic Access Remote Test System (MARTS), very large CPU platforms with high availability, and multiple ServiceEdge support services.
  • The upgrade is the single largest REACT 2001 installation ever, with over 3,000 GUI licenses and over 2,000 simultaneous test sessions supported.
  • The system provides easier technician training and improved customer service center productivity, while also boosting testing efficiency and offering exponentially faster testing throughput and dramatically lower operator requirements.
  • In addition to the REACT 2001 deployment, Hekimian has been selected to provide Bell Atlantic with automated flow-through testing for special services and DSL, and will implement CenterOp Systems for surveillance and CopperMax for loop metallic access and testing.
  • The ability to deliver high-quality, low-cost services is critical for carriers in today's competitive market, and distributed multiservice testing capability is essential for facilities-based carriers looking to gain or maintain a leadership position.

Statistics:

  • Over 400 central offices will be upgraded with the REACT 2001 system.
  • The system will support over 3,000 GUI licenses.
  • Over 2,000 simultaneous test sessions will be supported.
  • The REACT 2001 system will replace existing service assurance systems in over 1,000 central offices.
  • The system will be deployed in New York and New England.
  • The upgrade will build upon over 1,000 existing Hekimian BRTUs and DRTUs already in place within the Bell Atlantic network.

Sources:

  • Hekimian's press release, "Hekimian's REACT 2001 System Deployed by Bell Atlantic" (PRNewswire, January 26, 2001)
  • Hekimian's website, www.hekimian.com
  • Yankee Group, "Distributed Multiservice Testing Capability: Critical to Carrier Competitiveness" (press release, January 2001)
  • CenterOp Systems, www.centeropsystems.com
  • CopperMax, www.coppermax.com