Heritage Insurance Partners with Hi Marley to Streamline Insurance Claims

Strategic Insights -

Heritage Insurance Holdings, Inc. has partnered with Hi Marley to allow policyholders to start an insurance claim via text message, a move that comes at a critical time with NOAA predicting another above-average hurricane season and devastating wildfires continuing to displace families. The partnership aims to remove barriers and speed up recovery for policyholders, particularly in areas prone to natural disasters. With this new option, homeowners can report losses, upload photos and documents, access emergency mitigation services, and stay connected with adjusters through text conversations.

Key Takeaways:

  • Heritage Insurance Holdings, Inc. has partnered with Hi Marley to enable policyholders to start an insurance claim via text message.
  • Policyholders can report losses, upload photos and documents, access emergency mitigation services, and stay connected with adjusters through text conversations.
  • The partnership aims to remove barriers and speed up recovery for policyholders, particularly in areas prone to natural disasters.
  • Hi Marley's Insurance Cloud will be integrated with core systems like Guidewire ClaimCenter to automate workflows and strengthen resilience during high-volume CAT events.
  • The partnership comes at a critical time, with NOAA predicting another above-average hurricane season and devastating wildfires continuing to displace families.
  • Heritage Insurance strives to deliver convenience and support to policyholders, particularly in times of disaster, through this partnership.

Statistics:

  • Heritage Insurance Holdings, Inc. writes approximately $1.4 billion in gross premiums.
  • Heritage specializes in protecting policyholders in catastrophe-prone areas, including hurricane, wildfire, winter storm, and severe convective storm response.
  • NOAA predicts another above-average hurricane season, emphasizing the need for streamlined and efficient insurance claims processes.

Sources:

  • Heritage Insurance Holdings, Inc. - "Heritage Property & Casualty Insurance Company Announces Partnership with Hi Marley"
  • Hi Marley - "Hi Marley: The Intelligent Conversational Platform for P&C Insurance"
  • NOAA - Predictions for the above-average hurricane season (no specific date mentioned)