iiNet Selects BroadSoft for Scalable and Manageable VoIP Solution

Strategic Insights -

BroadSoft's BroadWorks VoIP application software has been chosen by iiNet Limited to support its residential VoIP offering in Australia. This latest development is expected to launch by mid-year, allowing customers to make significant savings on long distance and international phone calls. The selection of BroadSoft's technology is attributed to its scalability, ease of use, and advanced features.

Key Takeaways:

  • iiNet's VoIP service will enable customers to save on their monthly telephone bills by using IP networks instead of the telephone network for making calls.
  • The service will include features such as retrieval of voice messages from any phone or email account, automatic dialing from Microsoft Outlook, and video calls that can be integrated into a traditional phone call.
  • BroadSoft's BroadWorks provides a comprehensive range of VoIP applications, including hosted PBX, business trunking, residential broadband, and IP multimedia services.
  • BroadWorks is uniquely capable of providing these applications with the reliability, redundancy, scalability, and regulatory capabilities required to deliver carrier-class service.
  • iiNet has built a reputation for providing innovative, quality, and value Internet products, and friendly 24-hour customer service and support.
  • BroadSoft's customer base comprises over 90 network operators, including Alltel, BellSouth, MCI, and Telstra, with over 750,000 lines deployed.
  • The partnership between iiNet and BroadSoft aims to deliver advanced features and increased revenue to the telecommunications company.

Statistics:

  • Over 90 network operators use BroadSoft's VoIP application software (Source: BroadSoft)
  • Over 750,000 lines have been deployed using BroadSoft's technology (Source: BroadSoft)
  • iiNet is the fourth largest Internet Service Provider in Australia, serving over 100,000 customers (Source: iiNet)

Sources:

  • BroadSoft, "Homeland Security Update"
  • iiNet, "Residential VoIP Plans"
  • BroadSoft, "About BroadSoft"
  • iiNet, "About iiNet"