InfoCellular and Onyx Technologies Join Forces to Combat Fraud in the Wireless Industry

Strategic Insights -

InfoCellular, Inc., a leading provider of customer management applications, and Onyx Technologies, LLC, a leading provider of customer acquisition services, have joined forces to combat fraud in the wireless industry. As part of their joint marketing agreement, the two companies have developed a comprehensive solution called Info4SCORE, which provides seamless, automated real-time credit scoring, fraud detection, and customer acquisition for wireless carriers. This innovative solution aims to reduce acquisition time for wireless retail and telemarketing sales channels while minimizing the risk of fraudulent transactions.

Key Takeaways:

  • Info4SCORE is an integrated solution that combines InfoCellular's InfoCell ConVerge with Onyx Technologies' 4SCORE, providing automated real-time credit scoring, fraud detection, and customer acquisition for wireless carriers.
  • The solution enables wireless carriers to detect fraud, make credit decisions, and activate customers with a single point of entry, reducing acquisition time and improving efficiency.
  • Info4SCORE supports industry-standard scoring and custom decisioning for consumer and commercial applications, providing a seamless customer provisioning process.
  • The solution integrates with billing systems, cash and inventory management tracking, and provides a detailed audit trail capability.
  • Onyx Technologies' 4SCORE system currently processes 300K applications per month in over 30 markets across the U.S.
  • InfoCellular's products are installed at more than 26 major wireless carriers worldwide, providing total customer and distribution channel management from customer acquisition to customer retention.

Statistics:

  • 300K applications processed per month by Onyx Technologies' 4SCORE system in over 30 markets across the U.S.
  • InfoCellular's products installed at more than 26 major wireless carriers worldwide.
  • Info4SCORE provides a single point of entry for customer information, reducing acquisition time and improving efficiency.

Sources:

  • Business Wire, “InfoCellular, Inc. and Onyx Technologies, LLC Join Forces to Combat Fraud for the Wireless Industry” (April 16, 1998)
  • InfoCellular, Inc. press release, "InfoCellular and Onyx Technologies Announce Joint Marketing Agreement to Combat Fraud in the Wireless Industry" (No date provided)
  • Onyx Technologies, LLC website, “About Onyx Technologies” (No date provided)
  • Onyx Technologies, LLC website, “4SCORE” (No date provided)
  • InfoCellular, Inc. website, “About InfoCellular, Inc.” (No date provided)