Innovating Mediation Methods in Lanzhou, China

Strategic Insights -

The Publicity Department of Ganzhou, Gansu Province of China, has reported on the innovative work of the Xijie Street Sub-district in reducing homicides through effective mediation of conflicts and disputes. To address the specific needs of residents, who often rely on mobile phones for information and are impatient with lengthy publicity materials, the street comprehensive management center has introduced a "case-based legal education" model. This involves assigning community lawyers, judges, and mediators to forward key policies, laws, and regulations in their respective work groups, resident groups, property groups, and other groups, using "typical" cases to engage the masses and facilitate interactive Q&A.

Key Takeaways:

  • The Xijie Street Sub-district has innovated its working methods to reduce homicides through mediation of conflicts and disputes, focusing on addressing the needs of residents who prefer mobile phone-based information and are impatient with lengthy publicity materials.
  • The "case-based legal education" model involves assigning community lawyers, judges, and mediators to forward key policies, laws, and regulations in their respective work groups, resident groups, property groups, and other groups, using "typical" cases to engage the masses and facilitate interactive Q&A.
  • Statistics show that street marriage and family disputes account for 38% of all disputes, and that through early intervention and proactive attacks, the communities have reduced the incidence of disputes by 5% compared with the same period last year and increased the success rate of mediation by 3%.
  • The street comprehensive management center has changed from horizontal single-handed efforts to vertical concentrated efforts, relying on the "Zouqin" mediation room, the street judicial office, and the Women's Federation to coordinate and dispatch, analyze, and judge difficult and complicated marriage and family disputes.
  • Since the beginning of this year, the street community has successfully mediated more than 60 marriage and family conflicts, including 12 difficult and complicated disputes.

Statistics:

  • Street marriage and family disputes account for 38% of all disputes.
  • Through early intervention and proactive attacks, the communities have reduced the incidence of disputes by 5% compared with the same period last year.
  • The success rate of mediation has increased by 3% compared with the same period last year.
  • Over 60 marriage and family conflicts have been successfully mediated, including 12 difficult and complicated disputes.

Sources:

  • Publicity Department of Ganzhou, Gansu Province of China (http://www.gzxw.com.cn/index/news/detail_news.html?id=101495)