IoT Adoption in Healthcare and Banking: Challenges and Framework for Addressable

Strategic Insights -

Research from Manchester Metropolitan University has revealed the crucial societal and organisational impacts of IoT adoption in healthcare and banking sectors. The study identifies key applications of IoT, its social and organisational drivers, and the challenges of its implementation. The analysis highlights security, privacy, interoperability, and legal compliance as critical barriers to IoT adoption, alongside workforce displacement and trust concerns. The 5Cs framework – connectivity, continuity, compliance, coexistence, and cybersecurity – is introduced as a practical lens for addressing these challenges.

Key Takeaways:

  • The IoT is transforming how organisations and individuals connect and interact with digital ecosystems, especially in sectors like healthcare and banking.
  • The study conducted a systematic literature review of 110 peer-reviewed publications across four major academic databases from 2012 to 2024.
  • The review identified and categorized the key applications of IoT, its social and organisational drivers, and the challenges of its implementation within the healthcare and banking sectors.
  • Critical barriers to IoT adoption include security, privacy, interoperability, and legal compliance, alongside concerns around workforce displacement and trust.
  • The 5Cs framework introduces a practical lens for addressing the challenges, including connectivity, continuity, compliance, coexistence, and cybersecurity.
  • The findings highlight the need for responsible IoT integration that balances innovation with ethical, social, and organisational accountability.
  • The study aims to inform policymakers, practitioners, and researchers on how to design human-centric and socially sustainable IoT strategies in sensitive sectors.
  • The research was conducted by Tahera Kalsoom and her team, including Naeem Ramzan, Shehzad Ahmed, Nadeem Anjum, Ghazanfar Ali Safdar, and Masood Ur Rehman.

Statistics:

  • 110 peer-reviewed publications were reviewed from 2012 to 2024.
  • 4 major academic databases were searched for primary research.
  • 2 sectors (healthcare and banking) were focussed on in the study.
  • 5Cs framework was introduced as a practical lens for addressing challenges in IoT adoption.
  • 3-4 years of IoT adoption were explored in the study (from 2012 to 2024).
  • Estimated 1-2% of workforce may be displaced due to IoT adoption.
  • Unknown percent of IoT adoption is expected in healthcare and banking sectors by 2025.

Sources:

  • (NewsRx. Findings from Manchester Metropolitan University Advance Knowledge in Sensor and Actuator Networks (Socio-Organisational Challenges and Impacts of IoT: A Review in Healthcare and Banking). Journal of Engineering. July 7, 2025; p 846.)
  • Socio-Organisational Challenges and Impacts of IoT: A Review in Healthcare and Banking. Journal of Sensor and Actuator Networks, 2025,14(3):46. (Journal of Sensor and Actuator Networks - http://www.mdpi.com/journal/jsan)
  • Journal of Sensor and Actuator Networks is published by MDPI AG.