Kingston Communications Wins Nortel's Best Customer Focus Award for 2004

Strategic Insights -

Kingston Communications Business Services unit, a leading provider of communications solutions, has won Nortel's Best Customer Focus Award for 2004. This recognition acknowledges the company's exceptional commitment to its customers, having successfully secured several large IP-based converged technology customers in 2004, including Warwickshire Police, Bolton Metropolitan Borough Council, and Constellation Europe. The award highlights Kingston's ability to meet its customers' evolving business needs and deliver high-quality voice and data solutions based on realistic migration strategies.

Key Takeaways:

  • Kingston Communications Business Services unit won Nortel's Best Customer Focus Award for 2004, recognizing its commitment to meeting customers' evolving business needs.
  • The company secured several large IP-based converged technology customers in 2004, including Warwickshire Police, Bolton Metropolitan Borough Council, and Constellation Europe.
  • Kingston's Business Services unit is a Nortel Gold Solutions Partner, Sales Partner, Specialist Support Partner, and Developer Partner.
  • In 2003, Kingston was awarded EMEA Partner of the Year.
  • The company's convergence offering is part of a wider portfolio that includes WAN, LAN, contact center, and Internet solutions.
  • Kingston acquired Omnetica in 2004, forming a unique combination of skills and solutions that will make the new company a stronger force in 2005.
  • Omnetica has been awarded Nortel's Partner of the Year and Pan European Partner in previous years.
  • Kingston Communications is a leading provider of communications solutions, offering voice, data, internet, and contact center services to businesses and public sector organizations throughout the UK.
  • The company is a converged communications company with expertise and experience in both telecommunications and enterprise networking, supported by its own 2200km broadband network.
  • Kingston has strong national capabilities, built on its foundations within East Yorkshire, where it has been providing leading edge services to residential and business customers for over 100 years.

Statistics:

  • Kingston Communications secured several large IP-based converged technology customers in 2004, including Warwickshire Police, Bolton Metropolitan Borough Council, and Constellation Europe.
  • Kingston's Business Services unit won Nortel's Best Customer Focus Award for 2004.
  • In 2003, Kingston was awarded EMEA Partner of the Year.
  • Omnetica has been awarded Nortel's Partner of the Year and Pan European Partner in previous years.
  • Kingston Communications has its own 2200km broadband network.

Sources:

  • M2 PRESSWIRE - 22 March 2005 - KINGSTON COMMUNICATIONS: Kingston Communications wins Nortel's Best Customer Focus Award, 2004(C) 1994-2005 M2 COMMUNICATIONS LTD RDATE: 22032005
  • Notes to editors: Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.