Lucent Technologies Unveils iCosm Suite of Communications Applications

Strategic Insights -

Lucent Technologies has introduced a suite of communication applications that enable users to personalize, broaden, and control their communications across various networks, mediums, and devices. The iCosm suite, demonstrated at the CT Expo trade show, includes four applications: iCosm Interaction Manager, iCosm Collaborative Video, iCosm Liaison, and iCosm Messaging. These applications utilize intelligent network-based technology to provide users with seamless, anytime, anywhere access to their communication needs. The iCosm suite aims to deliver a more integrated and powerful communications experience, enabling users to connect with others and be reached when, where, and how they choose.

Key Takeaways:

  • iCosm Interaction Manager is a rules-based multimedia customer interaction suite designed for small to mid-sized enterprises, available through Lucent and authorized resellers, priced at $450 to $800 per user for a 5-person installation.
  • iCosm Collaborative Video is the first PC application that provides spontaneous multipoint videoconferences over the Internet, supporting up to 20 users per session, with a U.S. list price ranging from $100 to $495 per desktop.
  • iCosm Liaison is intelligent personal agent software that uses rules and routing technology to control how users are reached or hidden based on their preferences, U.S. list priced at $400 per user, available through IP Exchange Systems authorized resellers in the second quarter.
  • iCosm Messaging is a standards-based suite of unified messaging solutions available in enhanced, unified, and networked packages, incorporating Internet IMAP4 E-mail and LDAP server technology, with an Enhanced Messaging package priced at $5,000 per system for an unlimited number of users.
  • The iCosm suite will be demonstrated at the CT Expo trade show in Lucent's booth (no. 2231), and customers can visit iCosm.com for more information.
  • Lucent will deliver new iCosm applications on its open programmable SoftSwitch platform and additional Lucent and third-party enterprise switching TDM and IP platforms, with a focus on integrating an integrated communications portal for managing communications.

Statistics:

  • iCosm Interaction Manager prices: $450 to $800 per user for a 5-person installation
  • iCosm Collaborative Video prices: $100 to $495 per desktop
  • iCosm Liaison pricing: $400 per user
  • iCosm Messaging Enhanced Messaging package price: $5,000 per system for an unlimited number of users
  • iCosm Messaging Unified Messaging add-on price: $110 per seat

Sources:

  • Lucent Technologies (NYSE: LU) announcement
  • CT Expo trade show demonstration
  • iCosm.com website
  • Lucent Technologies press release
  • Lucent Technologies website