Maryland Public Service Commission Issues Report on Do Not Transfer List Processing

Strategic Insights -

The Maryland Public Service Commission (PSC) has issued a report regarding the Do Not Transfer List processing, customer participation, and automation of list updates. As part of the Commission's Order No. 913681, Washington Gas Light Company submitted a report on the status of the Do Not Transfer List processing. The report indicates that customers can add themselves to the list by calling the Call Center or using the self-service option on the Company website. As of June 6, 2025, there are 29 Maryland residential customers on the Do Not Transfer List.

Key Takeaways:

  • The Maryland Public Service Commission's Order No. 913681 requires Washington Gas Light Company to report on the Do Not Transfer List processing, customer participation, and automation of list updates.
  • Customers can add themselves to the Do Not Transfer List by calling the Call Center or using the self-service option on the Company website.
  • As of June 6, 2025, there are 29 Maryland residential customers on the Do Not Transfer List.
  • The Company is in the process of updating its eService Portal, which will allow Suppliers to download the Do Not Transfer List.
  • The updated eService Portal is expected to go live at the end of 2025.
  • Until the eService Portal is updated, the Company will send the Do Not Transfer List to Suppliers via email each Monday.

Statistics:

  • 29: The number of Maryland residential customers on the Do Not Transfer List as of June 6, 2025.
  • 30: The timeframe within which the Company is required to update the list and provide it to Suppliers.

Sources:

  • Maryland Public Service Commission. (2025, June 5). PC67 - Report on Do Not Transfer List Processing, Customer Participation and Automation.
  • Washington Gas Light Company. (2025, May 21) Update on Do Not Transfer List and Supplier Customer Prices Paid Reporting Requirements Mail Log No. 318655.