MCI Systemhouse Lands $38 Million Contract to Enhance British Energy's IT Services

Strategic Insights -

British Energy plc, one of the UK's largest utility companies, has selected MCI Systemhouse to provide a comprehensive range of network management and computer support services for its eight nuclear power stations. The $38 million contract will cover a five-year period and will see Systemhouse provide on-site support at British Energy's 12 locations throughout Britain, supported by its Network Operations Center in Waterloo, England.

Key Takeaways:

  • The contract, valued at $38 million, is one of the largest of its kind and underscores Systemhouse's position as a major player in the enterprise-wide managed services market.
  • Systemhouse will provide a comprehensive range of services, including national IT service desk, network operations service, and field services, to support British Energy's IT infrastructure.
  • The partnership will see Systemhouse become Edinburgh-based British Energy's IT partner, working closely with the company's Information Management department to provide cohesive, flexible service to each of the utility's sites throughout the UK.
  • Systemhouse will provide training to British Energy's staff to integrate operational practices throughout the company, using its service delivery and change management models.
  • The contract marks a significant milestone for Systemhouse, which has 120 offices and approximately 9,400 professionals worldwide, serving major corporate, mid-sized, and public sector clients throughout North and South America, Europe, and Asia.

Statistics:

  • $38 million: Value of the contract over a five-year period
  • 12: Number of locations throughout Britain where Systemhouse will provide on-site support
  • 8: Number of nuclear power stations operated by British Energy plc
  • 5,400: Number of employees employed by British Energy's nuclear power stations
  • 9,400: Number of professionals worldwide employed by MCI Systemhouse
  • 120: Number of offices maintained by MCI Systemhouse to serve its clients

Sources:

  • [MCI Systemhouse Press Release, "MCI Systemhouse Lands $38 Million Contract to Enhance British Energy's IT Services", September 21, 2000]
  • [MCI Systemhouse, "Enterprise Managed Services"]
  • [British Energy plc, "Welcome to British Energy"]