Microsoft Unveils Connected Services Framework for Converged Communications

Strategic Insights -

At the 3GSM World Congress 2005, Microsoft Corp. announced the general availability of the Microsoft Connected Services Framework, an integrated software solution aimed at facilitating the delivery of converged communications services across multiple networks and device types. This framework enables telecommunications operators and service providers to reduce the cost and time of service deployment, more efficiently utilize existing infrastructure, and generate additional revenue through new services.

Key Takeaways:

  • The Microsoft Connected Services Framework addresses the problem of disparate networks and services by delivering critical service creation, deployment, and management capabilities through a common service-oriented architecture.
  • The framework works in conjunction with a suite of proven products from Microsoft, including BizTalk Server, SQL Server, Windows Server, and Visual Studio .NET.
  • By deploying the Connected Services Framework, operators can bring together various services, including Microsoft-developed services, operator-developed services, and third-party services and content, to create new combinations of services targeting specific customer segments.
  • The framework provides smooth integration with various operations support systems (OSS), business support systems (BSS), and network service products based on industry standards.
  • The Connected Services Framework aims to simplify service delivery for operators, enabling them to rapidly offer new services with less complexity and less cost.
  • Leading telecommunications operators BT, Bell Canada, and Celcom Malaysia are deploying the Microsoft Connected Services Framework to facilitate the delivery of services to their customers.

Statistics:

  • 6-9 months: the time it used to take for BT to add new services before deploying the Microsoft Connected Services Framework.
  • The framework helps reduce the cost and time of service deployment.
  • The Connected Services Framework enables operators to generate additional revenue through new services.
  • The framework provides a unified platform for creating, aggregating, and managing converged services.

Sources:

  • Microsoft Corp.
  • Maria Martinez, corporate vice president of the Communications Sector at Microsoft
  • Lee Doyle, group vice president for Network Infrastructure at IDC
  • Norman Street, program director for Internet Application and Technology at BT Retail Internet Operations
  • Microsoft, BizTalk, Windows Server, and Visual Studio are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.