MobiTV Streamlines IT Operations with Symantec Solutions

MobiTV, a leading provider of technology solutions that deliver media over wireless and broadband networks, has significantly improved its IT operations by partnering with Symantec and Blue Chip Tek. The company's subscriber base has tripled in the past two years, and its IT infrastructure was struggling to keep up with the demand. MobiTV implemented Symantec's Altiris Service and Asset Management Suite, which enabled it to automate IT processes, consolidate multiple security technologies, and reduce email storage space.

Key Takeaways:

MobiTV's IT infrastructure was feeling the strain due to its rapid growth, with its subscriber base tripling to nine million over the past two years.
The company implemented Symantec's Altiris Service and Asset Management Suite, which enabled it to automate IT processes, consolidate multiple security technologies, and reduce email storage space.
The Altiris product suite allowed MobiTV to reduce the time spent on service desk requests by approximately 40 percent and accurately manage its hardware IT budget.
Prior to implementing Symantec's Altiris Server Management Suite and Client Management Suite, the process for client and server deployments was manual and consumed valuable IT staff time.
The time for client and server provisioning has been reduced by 25 percent and 10 percent, respectively, since implementing the Altiris product suite.
MobiTV also implemented Symantec's Protection Suite Enterprise Edition to migrate from its existing endpoint security solution, which consisted of several disparate point products.
The Symantec Protection Suite enabled MobiTV to get ahead of zero-day attacks and other malware exploits, reducing the strain on CPU utilization and creating productivity improvements for end users.
MobiTV implemented Symantec's Enterprise Vault email and content archiving software to establish a reliable, effective means of moving information from expensive storage to lower cost storage.
The reduction in email storage costs was immediate, with 40 percent of email storage eliminated over the past four years, and nearly 50 percent of email storage costs shaved off through migration to less-expensive SATA disk.

Statistics:

MobiTV's subscriber base has tripled to nine million over the past two years.
The time for client and server provisioning has been reduced by 25 percent and 10 percent, respectively.
The Altiris product suite has reduced the time spent on service desk requests by approximately 40 percent.
MobiTV eliminated 40 percent of its email storage using Symantec Enterprise Vault, an estimated nine terabytes over the past four years.
The cost of email storage was reduced by nearly 50 percent through migration to less-expensive SATA disk.

Sources:

Symantec Corp. (Nasdaq: SYMC)
MobiTV, Inc.
Blue Chip Tek, Inc.