NatWest Announces Branch Closures in Wellingborough and Kettering

Strategic Insights -

NatWest will close its branches on Market Street in Wellingborough on October 7, 2025, and High Street in Kettering on October 28. The bank cited the shift to mobile and online banking as the primary reason for the closures, with counter transactions decreasing by 47% in Wellingborough and 43% in Kettering between January 2020 and January 2025. Customers are being directed to other branches in the area or to Post Office branches and Banking Hubs, which can provide some banking services.

Key Takeaways:

  • NatWest's Wellingborough branch will close on October 7, 2025, due to a 47% decrease in personal counter transactions between January 2020 and January 2025.
  • The Kettering branch will shut on October 28, with a 43% decrease in personal counter transactions over the same period.
  • Customers will be directed to other branches in Northampton, Bedford, Milton Keynes, and Peterborough or to Post Office branches and Banking Hubs for banking services.
  • The bank takes branch closure decisions seriously and considers various factors, including customer impact, banking preferences, and nearest branch/CMS/Post Office locations.
  • Customers who prefer face-to-face banking can still access services by phone, video, or in other branches.
  • The bank emphasizes its commitment to supporting customers through branch closures and modernization.

Statistics:

  • 47% decrease in personal counter transactions in Wellingborough between January 2020 and January 2025.
  • 43% decrease in personal counter transactions in Kettering between January 2020 and January 2025.
  • Two NatWest branches will close in Wellingborough and Kettering this autumn.

Sources:

  • NatWest
  • (no online reference provided, note that projections and original information would recommend verifying additional sources)