Nemours Children's Health Receives 2025 Excellence in Patient Experience Award

Strategic Insights -

Nemours Children's Health, a multistate pediatric health system, has been recognized for its commitment to delivering exceptional patient care. This is the third consecutive year that Nemours Children's Health has received the Excellence in Patient Experience Award from NRC Health. The award highlights the pediatric hospital system's dedication to improving the care experience and earning top satisfaction ratings from patients and their families. Nemours Children's Health is one of only three award recipients in the pediatrics category out of 23 eligible facilities.

Key Takeaways:

  • Nemours Children's Health has received the 2025 Excellence in Patient Experience Award from NRC Health for the third consecutive year.
  • Nemours Children's Health is one of only three award recipients in the pediatrics category out of 23 eligible facilities.
  • The award recognizes the pediatric hospital system's commitment to delivering exceptional patient care and improving the care experience.
  • Nemours Children's Health has demonstrated an exceptional commitment to improving the care experience and earning top satisfaction ratings from patients and their families.
  • The award highlights the dedication of the entire team at Nemours Children's Health, including doctors, nurses, clinical associates, and non-clinical associates.
  • Nemours Children's Health is part of an elite group of winners that have demonstrated a commitment to human understanding and improving the care experience.

Statistics:

  • Nemours Children's Health has received the Excellence in Patient Experience Award for the third consecutive year.
  • The award recognizes the top-performing hospitals and health systems in the nation for their excellence in delivering outstanding patient experiences.
  • Nemours Children's Health is one of only three award recipients in the pediatrics category out of 23 eligible facilities.
  • The award is based on real-time Net Promoter Scores from direct patient surveys.
  • 2025 Excellence in Patient Experience Award winners have demonstrated an unwavering commitment to listening to patients and their families.

Sources:

  • Press Release: Nemours Children's Health (Oct. 15)
  • Nemours Children's Health: About Us
  • NRC Health: Excellence in Patient Experience Award
  • NRC Health: Human Understanding
  • NRC Health: 2025 Best in KLAS Award for Healthcare Experience Management