Network Solutions and Lucent Technologies Announce Strategic Partnership

Strategic Insights -

Network Solutions, Inc. has announced a relationship with Lucent Technologies that enhances the former's efforts to provide software technical support services to large commercial organizations. Under the agreement, Network Solutions' Internet Technology Service (ITS) division will perform technical support services for Lucent's IP Services Product Group, including software technical support services for customers of Lucent's QIP product suite. This relationship consists of two basic components: Network Solutions will provide technical support services for Lucent customers, and Lucent will train qualified Network Solutions' Product Support Consultants (PSCs) to become Q-Agents, engineers certified by Lucent to have extensive QIP knowledge and capabilities.

Key Takeaways:

  • Network Solutions' Internet Technology Service (ITS) division will perform technical support services for Lucent's IP Services Product Group, including software technical support services for customers of Lucent's QIP product suite.
  • The relationship consists of two basic components: Network Solutions will provide technical support services for Lucent customers, and Lucent will train qualified Network Solutions' Product Support Consultants (PSCs) to become Q-Agents.
  • Network Solutions' ITS division has offices serving the metropolitan areas of Atlanta, Charlotte, Los Angeles, New York and Washington, D.C.
  • Lucent's IP Services Product Group provides strategic intranet software solutions for IP services management in over 500 enterprise and service provider networks.
  • The QIP product suite is a leading Internet Protocol (IP) address management software.
  • Network Solutions has a unique program to provide or supplement technical services for Internet-related technology companies.

Statistics:

  • Over 500 enterprise and service provider networks use Lucent's IP Services Product Group's solutions.
  • 50 percent of the Fortune 500 telecommunications companies use Lucent's IP Services Product Group's solutions.
  • 6 largest U.S. commercial banks use Lucent's IP Services Product Group's solutions.

Sources:

  • Business Wire, Network Solutions, Inc. (NASDAQ: NSOL), "Network Solutions Announces Relationship with Lucent Technologies" (May 11, 1999)
  • Lucent Technologies Web site, "QIP: Leading Internet Protocol Address Management Software"
  • Lucent Technologies Web site, "IP Services Product Group"
  • Network Solutions Web site, "Internet Technology Services"
  • Lucent Technologies, "IP Services Product Group", Press Release (undated, originally published on Lucent Technologies Web site in 1999)