New Consumer Protection Law in Abu Dhabi: Enhancing Rights and Regulations

Strategic Insights -

The United Arab Emirates' President HH Sheikh Khalifa Bin Zayed Al Nahyan has issued a significant piece of legislation, the Consumer Protection Federal Law. This new law is designed to safeguard the rights of consumers in Abu Dhabi, ensuring they are treated fairly and justly in all transactions. According to the law, a new Consumer Protection Department will be established to oversee the implementation of consumer protection policies and monitor price movements to prevent monopolies. The law also mandates suppliers to disclose product information and prohibits the promotion of counterfeit goods.

Key Takeaways:

  • The Consumer Protection Federal Law grants full rights to consumers in the process of choosing, buying, exchanging, or returning goods.
  • A new Consumer Protection Department will be established to execute the general policy of consumer protection and monitor price movements.
  • Suppliers must display product information on a card or packaging, guaranteeing the standard of the product or service.
  • Counterfeit commodities are prohibited, and suppliers are responsible for damages and losses inflicted on consumers.
  • Commercial and trade agencies must honor guarantees provided by manufacturers or trade agents.
  • The new law is part of a series of economic legislations aimed at organizing and increasing economic activities in the country.
  • Minister of Economy Sheikh Lubna Al Qasimi praised the new law for its comprehensive approach to consumer protection.

Statistics:

  • The new law establishes a new Consumer Protection Department to oversee consumer protection policies.
  • The Department will monitor price movements to prevent monopolies and ensure fair competition.
  • Suppliers are required to display product information on a card or packaging, covering standard and approved specifications.
  • The law prohibits the promotion of counterfeit commodities, which would inflict damages and losses on consumers.
  • The law aims to increase consumer awareness and education through coordination with other competent authorities.

Sources:

  • (DubaiPhotoMedia)
  • Asia Pulse, "President issues consumer protection law," August [no date mentioned], 2010.