Northwest Airlines Partners with CallWave to Offer Free Faxes While Traveling

Strategic Insights -

Northwest Airlines, a major US carrier, has partnered with CallWave, a leading Internet-based telephone company, to provide business travelers with a simple and convenient way to receive free faxes while on the road. With CallWave's fax-to-email service, travelers can retrieve, view, and share faxes via the Internet, eliminating the need to carry a portable fax machine or pay exorbitant fees to receive faxes at hotels.

Key Takeaways:

  • Northwest Airlines and CallWave have partnered to offer free faxes to business travelers while on the road.
  • CallWave's fax-to-email service allows users to receive faxes as email attachments, which can be viewed, shared, or printed from any computer.
  • The service is available to Northwest Airlines customers nationwide, and can be accessed through the airline's website or by visiting CallWave's website.
  • CallWave provides a free 10-digit North American fax phone number that can be published on business cards and stationery.
  • Faxes can be sent to this number just like a standard fax machine, and will be received as an email attachment at the recipient's email address.

Statistics:

  • 10-digit North American fax phone number issued by CallWave for each user.
  • Fax-to-email service converts faxes to computer-readable format, which is attached to an email message and sent to the user's email address.
  • Service platform receives faxes from senders and converts them to email attachments, which are sent to users' email addresses over the public Internet.
  • Most late model computer operating systems, including Windows 98, Windows 95, and Windows NT, have full-featured fax viewing and printing applications.

Sources:

  • Business Wire, "Northwest Airlines Partners with CallWave to Offer Free Faxes While Traveling", February 23, 2000.
  • CallWave website, "How Does the CallWave Fax-to-Email Work".
  • Northwest Airlines website, "About Northwest Airlines".
  • CallWave website, "About CallWave".
  • CallWave website, "Media Contact" and "Business Development Contact" information.