Palm, Inc. Introduces New Wireless Service Plan for Palm VII Handheld Computers

Strategic Insights -

In a bid to improve its wireless service offerings, Palm, Inc. has unveiled a new "Unlimited Access Pricing Plan" for its Palm VII handheld computers. This new plan, priced at $44.99 per month, allows users to access the Internet and send e-mails as frequently as they want, without incurring additional charges. The plan is designed to provide customers with a seamless wireless experience, connecting them to the Palm.Net network of 260 metropolitan areas across the USA.

Key Takeaways:

  • The new "Unlimited Access Pricing Plan" costs $44.99 per month, providing customers with unlimited access to the Internet and e-mail.
  • The plan is designed to be closely integrated into the Palm VII handheld computer, allowing users to activate the wireless service directly from the device.
  • Existing customers can upgrade to the new plan for just $5 more per month than their current plan.
  • The plan is part of Palm, Inc.'s strategy to improve its wireless service offerings and cater to the increasingly mobile nature of information management.
  • Palm, Inc. has also introduced two lower-cost plans, the "Basic Plan" at $9.99/month and the "Expanded Plan" at $24.99/month, for customers who require lower data volumes.

Statistics:

  • The Palm.Net network covers 260 metropolitan areas across the USA.
  • The "Basic Plan" offers 50 KB of data, or roughly 80 transactions per month.
  • The "Expanded Plan" includes 150 KB or approximately 240 transactions per month.
  • The "Unlimited Access Pricing Plan" provides customers with unlimited access to the Internet and e-mail.
  • Palm, Inc. has over 300 million customer connections worldwide.

Sources:

  • Business Wire, February 22, 2000
  • Palm, Inc. press release, Not specified (date not available)
  • IDC, "Worldwide Handheld Computer Market 1999"
  • 3Com Corporation press release, Not specified (date not available)