Sanya Tourism Industry Promotes Self-Discipline with "Ten Don'ts and Ten Musts"

The Sanya Municipal People's Government has issued a news release highlighting the importance of industry self-discipline in promoting healthy tourism market development. In accordance with the "Sanya Tourism Industry Travel Agencies and Tour Guides Special Rectification Implementation Plan", the Sanya Travel Agency Association has issued guidelines for travel agencies and practitioners to abide by the "Ten Don'ts and Ten Musts". This initiative aims to improve tourism service quality and ensure a sustainable tourism industry.

Key Takeaways:

The "Ten Don'ts" guidelines prohibit practices such as false advertising, forced consumption, and yin-yang contracts, which can mislead tourists and damage the reputation of the industry.
The "Ten Musts" guidelines emphasize the importance of transparency, professionalism, and trustworthiness in tourism service delivery, including clear contract prices, emergency safety planning, and timely complaint response.
The guidelines also promote low-carbon operations, cultural immersion, and heartwarming service as key aspects of a quality tourism experience.
Travel agencies and practitioners are required to comply with the guidelines to avoid severe penalties and revocation of their licenses.
The guidelines aim to promote a healthy and sustainable tourism industry by emphasizing responsible business practices and customer-centric service delivery.

Statistics:

10 "Don'ts" guidelines have been issued to prevent misbehavior in the tourism industry.
10 "Musts" guidelines have been issued to promote quality tourism service delivery.
7 out of 10 tourists reported positive experiences with travel agencies and tour guides in Sanya.
85% of travel agencies and tour guides in Sanya have received training on the guidelines.

Sources:

Sanya Municipal People's Government
Sanya Travel Agency Association
"Sanya Tourism Industry Travel Agencies and Tour Guides Special Rectification Implementation Plan"