Singapore Tourism Board Suspends Two Travel Agents for Non-Compliance

Strategic Insights -

The Singapore Tourism Board has taken serious action against two travel agencies, RENAISSANCE TRAVEL PTE LTD and TRUE FORTUNE PTE. LTD., for failing to submit their Audited Statement of Accounts (AA) and/or Annual Business Profile Returns (ABPR). The suspension is in accordance with the Travel Agents Act 1975 and the Travel Agents Regulations 2017, which mandate the submission of these documents within 6 months after the close of their financial year. During the suspension period, the travel agents will be required to fulfill their existing obligations to their customers but will not be allowed to accept new travel bookings.

Key Takeaways:

  • The Singapore Tourism Board has suspended two travel agents, RENAISSANCE TRAVEL PTE LTD and TRUE FORTUNE PTE. LTD., for non-compliance with the Travel Agents Act 1975 and the Travel Agents Regulations 2017.
  • The travel agents failed to submit their Audited Statement of Accounts (AA) and/or Annual Business Profile Returns (ABPR) within the specified 6-month timeframe.
  • The suspensions will remain in effect until the required documentation is submitted, or for up to 6 months, whichever is earlier.
  • The travel agents will be required to fulfill their existing obligations to their customers during the suspension period.
  • The Singapore Tourism Board takes a serious view against errant travel agents and will not hesitate to take necessary actions to protect the reputation of Singapore's travel industry.

Statistics:

  • 2 travel agents have been suspended by the Singapore Tourism Board for non-compliance.
  • The suspensions are in accordance with the Travel Agents Act 1975 and the Travel Agents Regulations 2017.
  • The travel agents have failed to submit their Audited Statement of Accounts (AA) and/or Annual Business Profile Returns (ABPR) within 6 months after the close of their financial year.
  • The suspension period may last up to 6 months, or until the required documentation is submitted, whichever is earlier.

Sources:

  • Singapore Tourism Board, Government of Singapore
  • Travel Agents Act 1975
  • Travel Agents Regulations 2017