Sprint Creates Sprint e-Solutions to Serve Business Customers' IT Needs

Strategic Insights -

Sprint Corporation has introduced a new business unit, Sprint e-Solutions, to provide a total solution for its business customers' IT needs. This newly formed unit combines the strengths of two existing business units, Sprint Internet Services and Sprint Enterprise Network Services. Sprint e-Solutions aims to provide a single point of contact for business customers, addressing their requirements from network access to hosting, applications management, business, and systems integration.

Key Takeaways:

  • Sprint e-Solutions is a new business unit that combines the strengths of Sprint Internet Services and Sprint Enterprise Network Services to serve business customers' IT needs.
  • The unit aims to provide a single point of contact for business customers, addressing their requirements from network access to hosting, applications management, business, and systems integration.
  • Sprint e-Solutions will be led by Keith Paglusch, a communications industry veteran with experience at Sprint and other high-profile companies.
  • The new business unit will focus on delivering e-enabling attributes such as productivity, portability, scalability, reliability, and security to Sprint's business customers worldwide.
  • Sprint estimates that by 2003, 94% of revenue in the industry will come from a mix of hosting, data, and managed services, presenting opportunities for Sprint e-Solutions to offer specialized services and turnkey solutions.
  • Sprint e-Solutions will primarily consist of dial and dedicated Internet protocol (IP) services, shared, dedicated, and custom Web hosting, managed network services, and e-business sales force.
  • The unit will leverage existing core competencies, including an award-winning IP backbone, Cisco Gold certification, and industry-leading service level agreements.
  • Sprint e-Solutions will provide value-added solutions that support managed applications, systems integration, and professional management of IP transport efforts, complementing the services of Sprint Internet Services and Sprint Enterprise Network Services.
  • Managed Hosting and Collocation Services is one of the key services offered by Sprint e-Solutions, which will provide customers with a secure, environmentally-controlled hosting facility for a basic Web presence.
  • Enterprise Network Services, another key service, will provide a full suite of managed services, including enterprise application integration, enterprise network security, enterprise network convergence, and enterprise emerging technologies.

Statistics:

  • IDC expects Web spending on IT products and services to more than double from $119.1 billion in 2000 to $282.5 billion in 2003.
  • Sprint Chairman and CEO Bill Esrey highlighted the company's intentions to increase its Internet-related revenues five-fold by 2003.
  • Sprint e-Solutions will leverage an award-winning IP backbone, which supports Sprint's national network.
  • The unit will have over 900 Technical Solutions Consultants in the Professional Services group and 50 certified information systems security professionals.
  • Sprint e-Solutions will provide industry-leading service level agreements (SLAs) to ensure reliability and performance.
  • By 2003, Sprint estimates that 94% of revenue in the industry will come from a mix of hosting, data, and managed services.

Sources:

  • PRNewswire, "Sprint Corporation Announces Sprint e-Solutions to Serve Business Customers' IT Needs" (November 13, 2000)
  • IDC, "Worldwide IT Spending to More Than Double from $119.1 Billion in 2000 to $282.5 Billion in 2003" (2000)