The Horn Group, Inc. Announces Partnership with Aspect Telecommunications

Strategic Insights -

The Horn Group, Inc., a prominent high technology public relations firm, has announced its partnership with San Jose-based Aspect Telecommunications, a global provider of integrated mission-critical call center solutions. This new partnership marks a significant addition to The Horn Group's growing list of clients, with Aspect Telecommunications being a key player in the call center industry and a market leader in call center solutions. The Horn Group's president, Sabrina Horn, expressed her excitement about the new partnership, citing the firm's innovative public relations services and standing as a leading public relations firm for the high technology industry in Silicon Valley as major factors in Aspect Telecommunications' selection process.

Key Takeaways:

  • The Horn Group, Inc. has partnered with San Jose-based Aspect Telecommunications, a global provider of integrated mission-critical call center solutions.
  • Aspect Telecommunications is a key player in the call center industry and a market leader in call center solutions, including automatic call distribution and computer-telephony integration software.
  • The Horn Group's innovative public relations services and standing as a leading public relations firm for the high technology industry in Silicon Valley were major factors in Aspect Telecommunications' selection process.
  • The partnership marks a significant addition to The Horn Group's growing list of clients, with Aspect Telecommunications being a global provider of comprehensive business solutions for mission-critical call centers.
  • The Horn Group represents both publicly traded and venture-backed technology companies in the enterprise software, Internet and network technologies, and professional services segments.
  • The company was founded in 1991 and serves clients from its headquarters in Burlingame, California, and Braintree, Massachusetts.

Statistics:

  • Founded in 1985, Aspect Telecommunications is a global provider of comprehensive business solutions for mission-critical call centers.
  • Aspect products include automatic call distributors, computer-telephony integration software, interactive response systems, and call center management information and reporting tools.
  • 15 years after founding, Aspect Telecommunications has become a market leader in call center solutions, with a global presence.

Sources:

  • The Horn Group, Inc. press release, February 2, 1998.
  • Aspect Telecommunications company information, 1985.
  • The Horn Group, Inc. company information, 1991.