Toshiba America Business Solutions Honored with CIO Enterprise Value Award

Strategic Insights -

Toshiba America Business Solutions Inc. (TABS) has been recognized for its innovative Encompass(TM) Document Analysis Program, a six sigma-based process that enables office equipment dealers to quickly and accurately assess the document production environment of their customers. This collaboration between information technology (IT) and business management has resulted in significant cost savings and increased productivity for TABS' end-user customers. The program's success has led to a substantial return on investment (ROI) for the company, solidifying its position as a leader in the imaging and information workflow products industry.

Key Takeaways:

  • TABS' Encompass Program was developed in response to its Total Print Management (TPM) strategy, which focuses on enabling office equipment dealers to control their customers' document output devices and generate new revenue opportunities.
  • The Encompass Program enables dealers to quickly and accurately assess the document production environment of their customers and provide recommendations that save money and improve office efficiency and productivity.
  • As a result of the Encompass Program, TABS' end-user customers have benefited from a reduced total cost of ownership on their fleet of equipment, resulting in up to $350 per employee in annual cost savings.
  • Companies that have undergone the analysis and implemented the resulting recommendations have reduced annual operating costs by up to 40 percent and up to 85 percent reduction in supply items and consumables.
  • The Encompass Program has enabled TABS to grow its market share and realize a significant ROI as a result of increased sales.
  • The program has also helped TABS achieve strategic alignment with the company's vision to be recognized by its customers as a leader in the imaging and information workflow products industry.
  • The CIO Enterprise Value Award is a prestigious honor that recognizes organizations that clearly demonstrate how they leverage IT to achieve business objectives and produce a positive ROI.
  • TABS received the CIO Enterprise Value Award in the Retail/Wholesale and Distribution category, underscoring the company's success in this area.

Statistics:

  • TABS' end-user customers have benefited from up to $350 per employee in annual cost savings as a result of the Encompass Program.
  • Companies that have undergone the analysis and implemented the resulting recommendations have reduced annual operating costs by up to 40 percent.
  • The Encompass Program has resulted in up to an 85 percent reduction in supply items and consumables for participating companies.
  • The Encompass Program has enabled TABS to grow its market share and realize a significant ROI as a result of increased sales.

Sources:

  • Toshiba America Business Solutions Inc.
  • CIO Magazine
  • CIO.com
  • CXO Media Inc.
  • International Data Group's CXO Media Inc.