Travelers Insurance Provides Guidance for Policyholders Affected by Hurricane Opal

Strategic Insights -

Travelers Insurance is urging its policyholders affected by Hurricane Opal to report claims using specific telephone numbers. The company has also outlined precautions for residents to prepare for the storm, including securing property, having adequate supplies of water and food, and unplugging electrical appliances to prevent surges. In addition, commercial properties and businesses are advised to prepare a contingency plan, list key personnel and phone numbers, and have emergency power sources and cellular phones on hand.

Key Takeaways:

  • Travelers Insurance policyholders affected by Hurricane Opal should report claims using the following three telephone numbers: 800-Claim-33 for homes and dwellings, 800-832-7839 for businesses and commercial property, and 800-842-9329 for Bankers & Shippers homeowners policies.
  • Policyholders should take precautions to secure their property, including taping or boarding windows, securing outdoor furniture or equipment, and protecting electrical appliances from surges.
  • Commercial properties and businesses should prepare a contingency plan, list key personnel and phone numbers, and have emergency power sources and cellular phones on hand.
  • It is essential to keep receipts and photograph damage to property to facilitate the claims process.
  • Travelers Insurance strongly recommends securing premises before evacuating and arranging for potential building repair contractors and other vendors.

Statistics:

  • 3 telephone numbers provided for policyholders to report claims: 800-Claim-33, 800-832-7839, and 800-842-9329.
  • 8 precautions recommended for policyholders to prepare for Hurricane Opal: securing property, having adequate supplies of water and food, carrying a portable radio, securing outdoor furniture or equipment, protecting electrical appliances from surges, taking steps to prevent further damage, and keeping receipts and photographing damage.
  • No specific statistics provided regarding the number of policyholders affected by Hurricane Opal or the estimated claims process timeline.

Sources:

  • Source: Travelers Insurance press release, October 4, 1995, via PRNewswire.