Unified Communication Market in SMBs in the US Set for Substantial Growth

Strategic Insights -

The Unified Communication (UC) market in small and medium-sized businesses (SMBs) in the US is expected to grow at a Compound Annual Growth Rate (CAGR) of 13.82 percent from 2014 to 2019. This growth is driven by the increasing adoption of cloud-based UC systems, which offer significant cost savings and improved flexibility compared to traditional on-premises solutions. Analysts predict that cloud-based UC systems will continue to gain traction among SMBs due to the high initial costs and maintenance expenses associated with IT infrastructure solutions.

Key Takeaways:

  • The Unified Communication market in SMBs in the US is projected to grow at a CAGR of 13.82 percent from 2014 to 2019.
  • Cloud-based UC systems are gaining popularity among SMBs due to their cost-effectiveness and flexibility.
  • SMBs prefer cloud-based UC services over on-premises IT solutions due to the high initial CAPEX and maintenance costs associated with the latter.
  • Rapid advances in communication infrastructure in the US have enabled innovations such as complex voice and data transmission, paving the way for UC services to help SMBs explore new growth opportunities, reduce operational costs, and cut travel time.
  • Several companies have revised their IT budgets to set up UC infrastructure, highlighting the growing importance of UC in SMBs.
  • The initial investment required to enter the market is high, with software licensing, storage gateways, network bandwidth, network products, and training costs increasing.

Statistics:

  • The Unified Communication market in SMBs in the US is expected to grow at a CAGR of 13.82 percent from 2014 to 2019.
  • Cloud-based UC systems are gaining traction among SMBs, driven by the high costs and maintenance expenses associated with traditional on-premises solutions.
  • The costs associated with introducing UC infrastructure are high, with initial investments ranging from software licensing to network products and training.

Sources:

  • Research and Markets, "UC Market in SMBs in the US 2015-2019" report
  • Comtex SmarTrend Alert (As of Sunday, 06-21-2015 23:59)
  • Research and Markets (http://www.researchandmarkets.com/research/fh7jfd/uc_market_in_smbs)