UPS Unveils Groundbreaking Document Exchange Service, Revolutionizing Secure Electronic Delivery

Strategic Insights -

UPS, a global logistics leader, has announced the launch of UPS Document Exchange, a game-changing service that expands its core business to include secure electronic delivery over the Internet. This innovative platform offers maximum encryption levels, user authentication, proof of delivery, and archiving, alleviating customer anxiety over performing critical business practices online. The service, available on the company's website, provides customers with a choice of two Internet delivery services: UPS OnLine Dossier and UPS OnLine Courier.

Key Takeaways:

  • UPS Document Exchange is a suite of document delivery and management services that provides state-of-the-art technology for secure electronic delivery over the Internet.
  • The service offers two distinct features: UPS OnLine Dossier for very critical and confidential documents, and UPS OnLine Courier for universal solutions for exchanging documents over the Internet.
  • UPS OnLine Dossier utilizes a double encryption method, identity validation via digital certificates, and third-party validation by Deloitte & Touche LLP.
  • UPS OnLine Courier is built on an open environment, allowing customers to send documents to anyone, regardless of email software, operating system, or hardware being used.
  • The technology supporting UPS Document Exchange was developed through strategic alliances with NetDox, Inc. (OnLine Dossier) and Tumbleweed Software (OnLine Courier).
  • The service is currently being tested by select UPS customers, with plans for public availability in the second quarter at www.exchange.ups.com.

Statistics:

  • UPS employs over 331,000 people worldwide and provides services to more than 200 countries and territories.
  • The company has invested over $9 billion in its information technology infrastructure and systems.
  • UPS revenues for 1997 were $22.5 billion on a volume of 3.04 billion packages and documents.

Sources:

  • United Parcel Service
  • Pat Steffen, 201-828-6103, UPS Public Relations
  • Joan Schnorbus, 201-828-4937, UPS Public Relations
  • Ken Kerrigan, 212-704-8155, Edelman Worldwide
  • Lee Kallman, 404-897-2300, Alexander Communications
  • Rachel Boes, 650-569-3686, Tumbleweed Software
  • NetDox, Inc.
  • Tumbleweed Software
  • http://www.posta.com
  • http://www.netdox.com
  • http://www.ups.com