Verizon Partners with TManage to Offer Comprehensive Teleworker Program

Strategic Insights -

Verizon, a leading provider of communications services, has partnered with TManage to offer a comprehensive teleworker program to its large business customers. The program, known as Managed Virtual Office Solutions (MVOS), provides a fully-managed, web-enabled solution for managing remote access and teleworker programs. Through this partnership, Verizon's customers can create virtual offices with high-speed access and technical support, without the expense and hassle of setting up or managing an in-house telework program.

Key Takeaways:

  • Verizon has selected TManage to provide its large business customers with a comprehensive, turnkey solution for managing remote access and teleworker programs.
  • The partnership will support Verizon's Managed Virtual Office Solutions (MVOS) program, which is the fully-managed extension of the Virtual Office Solution (VOS).
  • TManage will provide professional consulting services, including feasibility studies, technology assessments, human resources advice and planning, communications planning, and training for both the end user and the end-user's manager.
  • The telework industry accounted for nearly 20 million full-time remote workers in 1999, and analysts predict the number of full- and part-time teleworkers will soar to between 60 and 110 million by next year.
  • Verizon customers using MVOS will use a web-enabled interface, set up by TManage, to create and manage their entire remote access or teleworker program.
  • TManage will also establish secure customer-specific web sites through which end users can order communications services, equipment, and request technical support.

Statistics:

  • The telework industry accounted for nearly 20 million full-time remote workers in 1999.
  • Analysts predict the number of full- and part-time teleworkers will soar to between 60 and 110 million by next year.
  • Verizon has more than 100 million access lines and more than 25 million wireless customers across the United States.
  • Verizon's global presence extends to 40 countries in the Americas, Europe, Asia, and the Pacific.
  • Verizon generated approximately $60 billion in 1999 revenues.

Sources:

  • Business Editors & High-Tech Writers, Austin, Texas, Oct. 4, 2000
  • TManage Inc. press release
  • Verizon Communications press release
  • Telework America survey
  • TManage website (www.tmanage.com)
  • Verizon website (www.verizon.com)