Voice eXtensible Markup Language Forum Aims to Bring Internet Access to Anyone Through Telephone Interaction

Strategic Insights -

The Voice eXtensible Markup Language Forum (VXML Forum), formed by Registry Magic, AT&T, Lucent Technologies, and Motorola, aims to drive the market for voice- and phone-enabled Internet access by promoting a standard specification for VXML, a computer language used to create Web content and services. The initiative seeks to make the resources of the World Wide Web accessible to anyone by speaking into a telephone, eliminating the need for a PC or PC skills. This collaboration has the potential to revolutionize the way people interact with the Internet, enabling users to access various services such as real-time order status information, Web-based weather, sports, or traffic information, and banking transaction services through conversational speech recognition technology.

Key Takeaways:

  • The VXML Forum is a collaborative effort between Registry Magic, AT&T, Lucent Technologies, and Motorola to standardize voice access to the Internet.
  • The forum aims to promote a standard specification for VXML, a computer language used to create Web content and services.
  • Registry Magic's Virtual Operator technology, a conversational speech recognition technology, is capable of performing tasks traditionally done by live employees.
  • The Virtual Operator technology is named a 'National Treasure' by the Smithsonian Institution and has received numerous industry awards.
  • Internationally, the Virtual Operator technology can provide telephone automation where touch-tone technology may not be prevalent.
  • The VXML Forum's standardization of VXML is expected to drive the adoption of voice-enabled applications, similar to how the standardization of HTML drove the adoption of traditional Web applications.

Statistics:

  • Registry Magic has announced its participation in the VXML Forum.
  • The VXML Forum aims to drive the market for voice- and phone-enabled Internet access.
  • Registry Magic's Virtual Operator technology performs tasks traditionally done by live employees.
  • The Virtual Operator technology was named a 'National Treasure' by the Smithsonian Institution.
  • The company has received numerous industry awards for its Virtual Operator technology.
  • Registry Magic has partnerships with Dialogic, Nortel Networks, Siemens, NEC, Entex Information Systems, Inter-Tel, and Teleco.

Sources:

  • Business Wire. (1999, March 4). Open Standard Can Allow Companies To Extend Their Internet Reach to Anyone in the World. Retrieved from [www.businesswire.com](http://www.businesswire.com/news/home/19990304004129/en/open-standard-allow-companies-extend-internet-reach-anyone)
  • Registry Magic. (1999). Registry Magic Joins with AT&T, Lucent Technologies and Motorola to Establish Voice eXtensible Markup Language (VXML) Forum. Retrieved from [www.registrymagic.com](http://www.registrymagic.com/news/press-releases/1999/registry-magic-joins-at-t-lucent-technologies-and-motorola-to-establish-vox.html)