VoiceXML Forum Expands Membership and Certification Program

Strategic Insights -

The VoiceXML Forum, a global industry organization promoting and accelerating VoiceXML-based applications, has welcomed Genesys Telecommunications Laboratories, Inc. and Holly Connects as Sponsor Members and added them to its Board of Directors. The Forum has also certified 18 VoiceXML platforms to date through its Platform Certification Program, including recent certifications for Aspect Software and Vail Systems.

Key Takeaways:

  • Genesys Telecommunications Laboratories, Inc. and Holly Connects have joined the VoiceXML Forum as Sponsor Members and Board of Directors members, along with other prominent companies like AT&T, HP, IBM, and Intel.
  • The VoiceXML Forum has certified 18 VoiceXML platform implementations to date, including recent certifications for Aspect Software and Vail Systems, through its Platform Certification Program.
  • The VoiceXML Platform Certification Program test suite includes over 600 tests that cover the W3C VoiceXML 2.0 Recommendation, and is based on the W3C's VoiceXML 2.0 Implementation Report.
  • Companies like Genesys, Aspect Software, and Vail Systems have successfully completed their certifications, demonstrating the importance of voice industry innovation and competition.
  • The Speaker Biometrics Committee has published several working draft documents for member and public review, including speaker identification and verification requirements, introduction, and best practices.
  • The VoiceXML Forum is working on several technical initiatives, including those related to speaker biometrics, tools, and media resource control protocol (MRCP).

Statistics:

  • 18 VoiceXML platforms have been certified by the VoiceXML Forum to date through its Platform Certification Program.
  • The VoiceXML Platform Certification Program test suite includes more than 600 tests that cover the W3C VoiceXML 2.0 Recommendation.
  • The VoiceXML Forum has 11 Sponsor Members, including Genesys, Holly Connects, AT&T, and IBM.
  • 3 More companies have joined the Forum as Promoter Members: InfoNXX, Microsoft, and Tecnomen.

Sources:

  • VoiceXML Forum
  • Genesys Telecommunications Laboratories, Inc.
  • Holly Connects
  • W3C
  • IEEE Industry Standards and Technology Organization (IEEE-ISTO)