Wireless Minibar Network Installed at Historic Willard InterContinental Hotel

Strategic Insights -

The historic Willard InterContinental Hotel in Washington, D.C. has installed a wireless minibar network, courtesy of Bartech Systems. The cutting-edge technology connects the hotel's 341 rooms and gives each minibar an IP address, allowing it to communicate with Bartech's central unit through wireless access points. This innovative system enables real-time information exchange between the Bartech refreshment center and the hotel's accounting software system, streamlining the billing process and enhancing guest satisfaction.

Key Takeaways:

  • The Willard InterContinental Hotel has installed a wireless minibar network, connecting 341 rooms and providing each minibar with an IP address for real-time communication with Bartech's central unit.
  • The system features wireless access points, allowing for seamless information exchange between the Bartech refreshment center and the hotel's accounting software system.
  • The technology enables guests to enjoy a convenient and timely billing process, with charges recorded instantly when an item is removed from the minibar.
  • The hotel's staff is alerted to check product supplies if an item is replaced within a pre-set time period, typically 30 seconds, to avoid recording unnecessary charges.
  • The wireless minibar network is a key component of an infrastructure upgrade, enabling the hotel to offer complimentary wireless Internet in each guest room in the future.
  • The Willard InterContinental Hotel has hosted almost every U.S. president since Zachary Taylor in 1850, and the installation of the wireless minibar network is a testament to the hotel's commitment to innovation and guest satisfaction.

Statistics:

  • 341 rooms are connected to the wireless minibar network, providing guests with a seamless and convenient billing experience.
  • The system enables real-time information exchange between the Bartech refreshment center and the hotel's accounting software system.
  • Guests can enjoy instant recording of charges when an item is removed from their minibar.
  • Product supplies can be checked for replenishment within a 30-second time frame, minimizing unnecessary charges.
  • The wireless minibar network is part of an infrastructure upgrade, enabling the hotel to offer complimentary wireless Internet in each guest room.

Sources:

  • http://www.10meters.com/Wireless News-(C)1999-2004 10Meters
  • Newsdesk@10meters.com
  • M2 Communications Ltd - http://www.m2.com