WorkPlace Systems Wins 2006 Microsoft European RAD Award

Strategic Insights -

WorkPlace Systems, a leading provider of integrated Workforce Management solutions, has been recognized for its innovative WorkPlace ChangePlanner solution, winning the 2006 Microsoft European Application Development (RAD) Award for In-Store Systems. The award acknowledges the company's use of Microsoft technology to provide business benefits to customers in the retail and hospitality industries.

Key Takeaways:

  • WorkPlace ChangePlanner was selected for meeting four key criteria: Quantifiable business benefits, Best use of available Microsoft technology, Ease of adoption, and Best integration and exploitation of Intranet and Internet technology.
  • The solution allows retailers to improve the balance between existing staff schedules and customer demands, ensuring peak periods can be more accurately planned and the right number of staff can be scheduled and recruited.
  • WorkPlace estimates that optimized scheduling can improve store compliance by at least 50 percent, reducing labor costs and improving customer service.
  • WorkPlace ChangePlanner is being introduced in the US to target retail customers through the company's Atlanta offices and has been adopted by LSI Consulting to base additional service offerings to retailers.
  • The solution is currently being used by global companies, including Metro Cash & Carry and Next.
  • WorkPlace Systems has implemented its product in some of the largest and most complex Workforce Management environments in the world, serving clients in the retail and hospitality industry, including Argos, IKEA, and Whitbread Restaurants.
  • WorkPlace Systems was founded in 1986 and is listed on the London Stock Exchange (WSI).

Statistics:

  • WorkPlace ChangePlanner reduces labor costs and improves customer service by optimizing staffing levels.
  • The solution improves store compliance by at least 50 percent.
  • Over 400 guests from leading global retail firms attended the 6th annual Microsoft EMEA ceremony.
  • WorkPlace Systems has regional offices in Italy, Australia, and the USA.

Sources:

  • Microsoft European Application Development (RAD) Award press release.
  • WorkPlace Systems' website: www.workplace-systems.com.