AWS Issues Update on Mass Internet Outage

AWS has announced an update on the mass internet outage that disrupted mobile apps, websites, and banking services across the globe. According to the latest update, the company has applied initial mitigations and is observing early signs of recovery for some impacted AWS services. However, requests may continue to fail as the company works toward full resolution. AWS recommends customers retry failed requests and expects some services to experience additional latency and backlog of work to process.

Key Takeaways:

• The internet outage was caused by "error rates for the DynamoDB APIs in the US-EAST-1 Region" according to AWS.
• Problems were first reported before 8am British time and affected Amazon's own services, major apps, and websites.
• Mobile phone apps, including Snapchat, were among the major casualties, and banking services were also impacted.
• AWS has applied initial mitigations and is observing early signs of recovery for some impacted AWS services.
• Customers are recommended to retry failed requests, but may experience additional latency and backlog of work to process.
• AWS is set to issue a further update by 11.15am for UK users.

Statistics:

• Problems were first reported before 8am British time.
• AWS has observed early signs of recovery for some impacted AWS services.
• The company recommends customers retry failed requests, which may continue to fail as they work toward full resolution.
• 11.15am: AWS is set to issue a further update for UK users.

Sources:

• Amazon Web Service
• National World
• Amazon issues huge internet outage update
• AWS Outage: Full list of websites and apps down
• Snapchat down on October 20: Latest update
• AWS outage: UK banks and money service tools internet down