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IGI Airport's Newly Refurbished Terminal 2 Facilitates Smoother Passenger Experience

Strategic Insights

— 1 min read

Union aviation minister Ram Mohan Naidu Kinjarapu inaugurated the newly refurbished Terminal 2 (T2) at the IGI Airport, New Delhi, marking a significant improvement to the passenger experience. The comprehensive revamp of the terminal, which was shut in April for renovation, aims to handle the growing passenger traffic at the airport. The new terminal will feature advanced technologies such as self-baggage drop, new passenger boarding kiosks, and modern skylight designs.

Key Takeaways:

  • The new Terminal 2 at IGI Airport features advanced technologies like self-baggage drop, passenger boarding kiosks, and skylight designs to improve the passenger experience.
  • The terminal has been equipped with a self-baggage drop facility, allowing passengers to quickly check in their luggage without waiting in queues.
  • The new facility uses autonomous docking systems, sensors, and laser guidance for seamless boarding.
  • DigiYatra, an industry-led facial recognition technology, is now available across all entry gates and security zones at Terminal 2.
  • The new terminal boasts modern ceilings and skylight designs, creating a bright and spacious atmosphere.
  • A Deli Airport wait time tracker offers real-time updates for wait times at key checkpoints, helping passengers plan their journey efficiently.
  • Safety features include advanced fire safety measures and better signage for accessibility.
  • The Indira Gandhi International Airport (IGIA) has an annual passenger handling capacity of over 100 million.

Statistics:

  • 120 daily domestic flights of Air India and IndiGo will shift their operation to the new Terminal 2.
  • The new terminal will have six new passenger boarding bridges with autonomous docking systems.
  • The self-baggage drop facility can process airline application scanning, making check-in smoother for passengers.

Sources:

  • Official website of Delhi Airport
  • Report by Business Standard
  • Published by HT Digital Content Services with permission from Hindustan Times

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