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Cosmetics

Neutrogena Makeup Wipes Recalled Over Bacterial Contamination Risk

Strategic Insights

— 1 min read

The US FDA has issued a Class II recall on Neutrogena Ultra-Soft Cleansing Towelettes due to potential bacterial contamination from Pluralibacter gergoviae. Kenvue, Neutrogena's parent company, discovered the issue during an internal investigation, and 1,312 cases of the wipes are being recalled. The affected wipes have a lot number of 1835U6325A and are sold in Texas, South Carolina, Georgia, and Florida, with approximately 15,000 wipes impacted.

Key Takeaways:

  • The FDA has issued a Class II recall on Neutrogena Ultra-Soft Cleansing Towelettes due to potential bacterial contamination from Pluralibacter gergoviae.
  • Kenvue, Neutrogena's parent company, discovered the issue during an internal investigation and is recalling 1,312 cases of the wipes.
  • The affected wipes have a lot number of 1835U6325A and are sold in Texas, South Carolina, Georgia, and Florida, with approximately 15,000 wipes impacted.
  • People with weakened immune systems are at a higher risk of infection from the bacteria.
  • No other Neutrogena products are affected by the recall.
  • Individuals who find they have affected wipes can throw them away and contact Neutrogena to receive a replacement.
  • Kenvue emphasized the health and safety of consumers as their top priority.
  • Kenvue also stated that the affected wipes meet release specifications but may have been impacted by procedural deficiencies during manufacturing.

Statistics:

  • 1,312 cases of Neutrogena Ultra-Soft Cleansing Towelettes are being recalled.
  • Approximately 15,000 wipes are affected by the recall.
  • 12 individual packages are contained in each case.
  • 4 states are affected in the recall: Texas, South Carolina, Georgia, and Florida.
  • The bacteria Pluralibacter gergoviae is resistant to preservatives commonly found in beauty products.
  • In 2022, Kao USA recalled specific lots of Jergens Ultra Healing Moisturizer for the same reasons.
  • In 2025, haircare brand Amika recalled the Mirrorball High Shine + Protect Antioxidant Shampoo sold in 2023 and 2024 due to the presence of Pluralibacter gergoviae.

Sources:

  • FDA: "Class II Recall on Neutrogena Ultra-Soft Cleansing Towelettes"
  • Indy100: "Neutrogena makeup wipes recalled due to bacterial contamination risk"
  • Neutrogena Customer Service website
  • Indy100: "Popular La Roche-Posay product recalled over 'cancer-causing chemical' fears - here's what we know"
  • Indy100: "Dermatologist reveals 'manipulative' advertising hack stores use to sell teenagers skincare"

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