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Computer industry

Adobe's Intelligent Document Platform Revolutionizes Form Processing

Strategic Insights

— 1 min read

Adobe's Intelligent Document Platform (IDP), an e-form technology, has been making waves in the industry by assisting large companies in automating forms processing. DNA Financial and Safeco Insurance are among the notable clients that have benefited from IDP's capabilities. CNA, a leading insurance company, has chosen IDP over 20 rival products, citing its openness, integration, and J2EE compliance as key factors. IDP has also been instrumental in streamlining form processing for Safeco, enabling the company to automate the processing of surety bond applications and reduce costs substantially.

Key Takeaways:

  • Adobe's IDP has been deployed by CNA, a major insurance company, to automate forms processing and leverage XML underneath the forms using the XTP format.
  • CNA has chosen IDP over 20 rival products, citing its openness, integration, and J2EE compliance as key factors.
  • Safeco has streamlined form processing with Adobe technology, eliminating manual processing and reducing costs substantially.
  • IDP has enabled Safeco to deploy a more integrated system that allows agents to request bonds in real-time and electronically underwrite them.
  • The partnership between Adobe and Safeco has resulted in a secure, Web-based system for small bonds, reducing costs and increasing efficiency.
  • IDP has provided Adobe's clients with the ability to repopulate forms with customer or policy data from back-end systems and design forms to automatically compute costs or deductibles.
  • The platform also supports automatic rerouting of forms over fax, e-mail, or print.

Statistics:

  • Over 20 rival products were considered by CNA before choosing Adobe's IDP.
  • Safeco has reduced costs substantially by automating the processing of surety bond applications.
  • The partnership between Adobe and Safeco has enabled the company to provide small bonds to 8,000 Safeco agents in an economical way.
  • IDP has enabled Adobe's clients to eliminate manual processing, reducing costs and increasing efficiency.
  • The platform supports the XTP format and J2EE compliance.

Sources:

  • Solheim, Shelley, "Adobe Systems' Intelligent Document Platform (IDP)", Adobe Systems, no date.
  • Adobe.com, "Intelligent Document Platform (IDP)", Adobe Systems, no date.
  • Infoworld.com, "CNA Chooses Adobe IDP for Claims Processing", no date.

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