Air India's Dreamliner Snags: Boeing Promises Enhanced Reliability and Support

Air India's Boeing 787 Dreamliners have experienced a sudden surge in technical issues, leaving passengers stranded in foreign lands. A senior Boeing executive has revealed that the US aircraft major plans to address these snags by improving reliability, streamlining spare parts availability, and identifying the root cause of recent incidents. The company aims to boost reliability to 99.2% by the end of the year.

Key Takeaways:

• Boeing has experienced a sudden increase in Dreamliner snags, affecting Air India's operations, with two consecutive nights of last-minute troubles on flights from Paris to Delhi.
• The company plans to address these issues by improving reliability, which has decreased from 99% to 98%, due to recent incidents.
• Boeing aims to enhance spare parts availability, not just from the manufacturer, but also from vendors, with a significant number of people, including a vice-president, visiting Delhi and Mumbai next week to discuss the issues.
• The root cause of recent incidents will be investigated, with the company working on 21 planes, aiming to deliver 20, with one reserved for regular maintenance.
• Boeing will work on the remaining two planes to improve their reliability, starting in October.

Statistics:

• 320 Dreamliners are flying around the world, with 21 of them operated by Air India.
• 18 Air India Dreamliners are scheduled, but Boeing plans to ensure 20 out of 21 planes are operational.
• Boeing aims to improve reliability to 99.2% by the end of the year, with a current reliability rate of 98%.
• Recent snags have affected Air India's operations, with passengers left stranded in foreign lands.

Sources:

• Boeing's senior vice-president (sales for Asia-Pacific and India) Dinesh Keskar in an interview with TOI
• Independently verified by Boeing officials in Seattle (Boeing HQ)