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Telecommunications equipment industry

BellSouth Enhances ISDN Service with Lucent Technologies Partnership

Strategic Insights

— 1 min read

BellSouth has recently upgraded its ISDN (Integrated Services Digital Network) service by installing enhancements in many of its switches, developed by Lucent Technologies for its 5ESS(R) AnyMedia(TM) Switches. The ISDN service now offers increased flexibility, reliability, and functionality, simplifying installation and setup. According to Lornia Moseley, BellSouth director for ISDN implementation and commercialization, the new enhancements aim to provide a more powerful ISDN platform, offering advanced capabilities.

Key Takeaways:

  • BellSouth has enhanced its ISDN service by installing upgrades in many of its switches, developed by Lucent Technologies for its 5ESS(R) AnyMedia(TM) Switches.
  • The ISDN enhancements add increased flexibility, reliability, and functionality, simplifying installation and setup.
  • The upgraded service now allows for two simultaneous calls on basic rate interface (BRI) service, enabling users to conduct multiple voice conversations, send FAXes, and connect to the Internet at the same time.
  • Calling Name identification delivery is now available to ISDN customers, providing a popular calling feature of the past decade.
  • The ISDN service also features improved trouble-shooting, with automated verification of routing and provisioning of ISDN BRI service to the BellSouth central office.
  • Easy ISDN Service installation is now possible with the use of Auto-SPID technology, which transmits SPID information for ISDN automatically between the customer's telephone set and the serving BellSouth central office.
  • BellSouth is working with other switch manufacturers to provide the features throughout the BellSouth network.
  • Lucent Technologies developed the ISDN enhancements to provide improved ISDN performance and ease of use.
  • The enhancements are available at this time only to ISDN customers served by Lucent's 5ESS switches.

Statistics:

  • 31 million: the nearly 31 million customers that BellSouth serves in 20 countries worldwide
  • 24 million: the 24 million local telephone lines that BellSouth serves
  • 20 countries: the 20 countries where BellSouth provides telecommunications services
  • 9 states: the 9 Southeastern states where BellSouth provides telecommunications services
  • $21 billion: the value of BellSouth, a $21 billion communications services company
  • 5ESS(R) AnyMedia(TM) Switches: the Lucent Technologies switches on which the ISDN enhancements are based
  • 2: the two simultaneous calls now possible on basic rate interface (BRI) service

Sources:

  • PRNewswire, November 17 (no URL)
  • Lornia Moseley, BellSouth director for ISDN implementation and commercialization
  • Bob Proctor, Small Business Services director, Lucent Technologies
  • Lucent Technologies, http://www.lucent.com
  • BellSouth, http://www.be11south.com

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